Can't obtain my free xbox game pass

Hi there! This is Virginia O.

I understand that you are experiencing issues claiming your free game pass subscription.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please restart your device before attempting to claim the pass.

And then add a billing information. Make sure that you have a valid payment method linked to your Microsoft account.

Next is to remove and re-add your account to refresh the account and then claim the free game pass once again.

Open the Microsoft Store app. Launch the app from your taskbar.

n the lower left menu, click on "Library".

Look for the "Included with device" tab or section.

Locate the specific digital direct offer you want to redeem and click the "Redeem" or "Get" button.

Make sure to sign in to the account where you want to add the subscription.

To set your expectations properly, for subscription offers, you may be asked to add a payment method to enable automatic recurring charges.

Thank you for your cooperation.

Not the point, I dutifully complete daily challenges to obtain at least 12000 points monthly to obtain game pass ultimate for free this issue isn't the only problem, If Microsoft offer the chance to do these challenges they should work correctly

You may have obtained the game through a game pass because even if you own the physical disc game if it's not inside the Xbox the license can't be read which means that you need to purchase the game digitally.

Previously, you may have played the game through game pass or through game sharing.

[quote user="Zen Like Calm"]

Have you activated the Online Pass that comes with the game?

[/quote]

To be more specific... Online passes are obtained free from the games IF bought brand new. Pre-owned games will not give them out. However marketplace sell passes for 800/1200 MS points.

Unfortunately, you don't provide much information how you obtained Rocket League.

If you bought the game yourself, check
https://account.microsoft.com/billing/orders that your purchase of the game shows up there.

If you didn't purchase it yourself, it might be that someone owning the game set your console as their Home Console previously, so your console unlocked the game that someone else owned for you. If that person removed their Home Console sharing from your
console, you can't play that game anymore, as the console can't unlock it.

Also: Rocket League is currently in Xbox Game Pass. Maybe your Game Pass membership ran out, and you can't play Rocket Leage because of that.

And finally, in the past there had been free play days for Rocket League. Maybe you got it back then for free for just those days, and since the free play days are over, you can't play it anymore.