cant login to my Minecraft account

artin sodaei · May 23, 2024

it's been almost 2 years since i had this problem and no one could help me . here's the story : I got a notification to link my Minecraft account to my discord
so I did but then I didn't see it being linked so I opened up Minecraft and got banned on "hypixel"(a popular server ) and it said that I logged in from two different regions at the same time after the ban I entered the server and found all my valuable stuff missing after a weak I could login to any client or even the new Minecraft launcher( it told me the gmail doesn't own any account ) and when I tried login in to Minecraft website it told me to add hashtags and numbers next to my name and then when I did and logged in I didn't see my account on the website
please help me fix this issue I have my Minecraft receipt

:)

artin sodaei

What do you mean it is impossible

I have transaction id

Selling used Minecraft account is not legal so there is no reason to not recover my account back to the old Gmail

Ign: artinsodaei

It's literally my irl name . I spent so much time on the account

Also why can I login to the old launcher then? It's still the old email

kyle_m4496

Hi Artin. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry to hear you're having trouble accessing your account.

It appears your account has been hacked, and your email was removed from the account. This is why you're prompted to set up an Xbox profile when you log in; your existing account was replaced with a brand-new account.

Unfortunately, in these cases, it is not possible to recover the account if its email has been changed. I apologise for any inconvenience caused by this.

For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

MasonPilgrim

I cant login onto the mojang site using my microsoft account. It says unknown email or password when im certain its correct. I can login onto minecraft.net and it shows my minecraft profile and my xbox account information. When I try to launch minecraft it say that I need to buy the app again and when I refunded the minecraft launcher it was removed from my device. I had only cancelled a game pass subscription.

KindGryphon

I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that! Now I can't log in back to my Minecraft because I don't remember the outlook mail I logged. How can I migrate it back? I tried to get the security key but the system is unable to authenticate. If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017.

p.s. It's new account I made.

"I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that!":

It started being made a requirement so thats probably why.

"How can I migrate it back?":

You cant as far as im aware.

"If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017":

Odds are you probably cant and if you could it would probably have to be the kiosk company that would refund you since thats where it was purchased originally.

XBF Houmaidi O

Hello @TweakyMedusa381!

Thank you for posting on the Xbox forums.

If you are using your Microsoft account, please try to sign in to your Microsoft account through the Xbox website and Microsoft website. If you are able to sign in to the websites without experiencing any issues, we suggest reaching out to Mojang Support for more assistance. We hope this information helps!

cant login to my Minecraft account