Can't login to account due to moving countries and not being able to recieve text message...

Hi Jesse Vallantine,



We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.



Have a great Day!



Best regards,



Xbox Forum Moderator

Microsoft Community

Hi Jesse Vallantine,



We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.



Have a great day!



Best regards,



Xbox Forum Moderator

Microsoft Community

Hi Jesse Vallantine,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having problem in signing in to your account. As per post description you have lost access to your security contact information as your number is no longer active. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern.

We would like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

►Are you referring to a specific game the Halo Infinite?

►To avoid login issues you have to use the same login credentials on all apps.

►What platform are you using?

►Since you have mentioned that you have move from a different countries, did you check or updated your Microsoft account a new country or region where you are now located? To do this you may go to this link: Update your Microsoft account if you’re moving to a new country or region | Xbox Support and update your region.

If you have other clarifications about this matter, you can get back to us by replying to this post.

We are looking forward to your response.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Servers were down during you login attempts, the error message was due to logins being disabled.

Hi,

try contacting the xbox support team on this issue as they can help you better with this issue

https://beta.support.xbox.com/contact-us