Can't log into Xbox on Windows 10

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

Hi, when you try play the your Xbox Apps is Connected in the right account?

Hi,

Issues signing in to your Xbox account on the Xbox app in Windows 10 can occur if the app is outdated. It can also be a possible issue with the permissions set for your account in accessing the apps installed on your computer.

To properly isolate your concern and provide you an appropriate solution, please clarify the information below:

• Did the issue start after an update?
• Have you tried using a different account to sign in on the app?
• Are there any error messages when you tried to sign in to the app?

Hi,

A corrupted profile is one of the possible reasons why you are unable to log into your account to the Xbox app. For us to better help you with your concern, we need to get more information. Kindly answer the questions below:

• Have you tried removing your account from Xbox app and sign in again?
• Have you tried signing in a different profile to the Xbox app?

In the meantime, we recommend that you restart your computer to normal startup. To proceed, kindly follow the steps below:

1. Press Windows + R on the keyboard.
2. Type msconfig, and then click OK.
3. On the General tab, click the Normal Startup, and then click OK.
4. When you are prompted to restart the computer, click Restart.

After restarting your computer, we suggest that you run the troubleshooter for Windows apps using this

link.

Different code but same problem. Can log into Xbox.com fine but can't log into Xbox One, Windows 10 Xbox app, or the Mobile app. Keeps asking for password over and over and over...

Error code 0x80048820