Can’t log into Xbox and don’t have access to old email or cell phone

Hi April G, my name is Daniel. I am an independent advisor who is willing to help you.

I'm sorry to hear that you no longer have access to your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to submit the account recovery form (Although you already mentioned that you have tried it), but I have also been through this situation and I can give you some recommendations:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Please note that Support cannot help recover accounts, since that is what the recovery form exists for and it is the only alternative to recover accounts that are in this situation.

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Let me know if you have any other questions or if this information was useful to you, remember that your answer is very important and I will be willing to continue helping you.

Thank you for being so kind and I wish you good luck.

Best regards,
Daniel.

Will this require me to log back into my Xbox account. If so I don’t know my password and don’t have access to my old email the Xbox was created in

I have tried everything. I’ve attempted to be in contact with support via cell phone but it appears that you can’t consult support through cell phone because of the problem I have. I really don’t know what to do now.

I can’t remember the email I used and can’t access it do u know a way I could find out I don’t have a Xbox family group

that's the problem i do have access to my email proofs but it doesnt ask for them.. it only request my old cell phone number as a proof and i can't get around that to use my other proofs