Can’t log Into old microsoft account I used for minecraft, help

Hello, thanks for entering in contact here on our community
My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I'm sorry you are having problems to log in with your account.
Please when was the last time you played Minecraft?

Hi there! This is Virginia O.

I understand that you are experiencing issues logging into your old Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up, Minecraft accounts were migrated from Mojang accounts to Microsoft accounts, so first confirm whether your old account was a Mojang account (used email to log in) or you have already migrated it to a Microsoft account (migrated and linked)?

Please give an update in order for the correct information will be given to you to be able to sign into your Minecraft account.

Thank you very much.

I have the same issue, did you have to create a new Xbox account? When I logged in, it made me a new Xbox account, which doesn’t own minecraft. I can’t get back into my old account that owns the game.

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an Independent Advisor. Please be reminded that I cannot access or modify your account because this is a public forum.

Bryce, I know how confusing this can be — Minecraft accounts can only be linked to one Microsoft account, and once they’re connected, they can’t be moved or transferred. If you’re getting the message that your Minecraft account is already linked, it means there’s another Microsoft account out there that has ownership, even if you don’t remember which one.

Here’s what you can do to try and track it down:

Step 1: Think of any alternate Microsoft accounts you've used

Check old emails you might’ve used when buying or migrating your Minecraft account

Try searching inboxes for terms like “Minecraft”, “Mojang”, or “Microsoft account”

If you have old usernames or gamertags in mind, write those down — they can help during recovery

Step 2: Sign in to www.minecraft.net using each Microsoft email you can think of

Go to the top right and click “Log In”

If you're able to sign in and see “Minecraft: Java Edition” or your profile name, you’ve found the account that owns the license

If you get redirected to buy the game, that Microsoft account is not the one with ownership

Repeat this with each Microsoft account you think you may have used.

Step 3: If you still can’t find it, contact Minecraft support

Go to: https://help.minecraft.net/hc/requests/new

Select Minecraft > Account > I need help with my account

In the description, explain the situation just like you did here

Provide your Minecraft username, any old emails you might’ve used, and your preferred Microsoft account

Support may ask for extra info to confirm identity, but if they can verify the original purchase, they might help you recover access

Important note: Minecraft accounts cannot be transferred between Microsoft accounts once linked. Recovery focuses on helping you access the original Microsoft account that owns the game.

m9 Please let me know if you need any further assistance. Looking forward to your response.

If you previously migrated your Mojang account to a Microsoft account and were able to play Minecraft, but now cannot access the game after logging in with your Microsoft account, there may be a few things you can try to resolve the issue.

Check if you are using the correct Microsoft account: Double-check that you are logging in with the same Microsoft account that you used to migrate your Mojang account. If you have multiple Microsoft accounts, try logging in with each of them to see if one of them has access to your Minecraft game.

Contact Minecraft Support: If you are still unable to access your game, contact Minecraft Support for assistance. They may be able to help you locate your game or provide further guidance on how to resolve the issue.

Check your purchase history: If you previously purchased Minecraft on your old Xbox account, you may be able to find a record of the purchase in your Microsoft account purchase history. Log in to your Microsoft account and go to the "Payment & billing" section to view your purchase history. If you see a record of your Minecraft purchase, you may be able to use it to restore your game.

Transfer your old Xbox account: If you are unable to locate your Minecraft game using the above methods, you may be able to transfer your old Xbox account to your new Microsoft account. Contact Xbox Support for assistance with this process.

Keep in mind that if you purchased Minecraft before migrating your Mojang account to Microsoft, you should still have access to the game on the old account that you used to purchase it. If you are unable to access this account, try resetting your password or contacting Mojang Support for assistance.