Can’t log into minecraft on PlayStation 5

Rustyspork968 · Apr 14, 2025

Recently attempted to log into a Microsoft account on my PlayStation 5 but was met with a screen telling me that” oops looks like this account is already connected. Please sign in with your previously connected Microsoft account, cordedplayer668. But I dont have an account called cordedplayer and I’ve never connected a Microsoft account, however I did play mine raft on my old ps4 ages ago. But without a Microsoft account connected. Please help just spent 40 dollars for possibly nothing.

:)

Alvaro A-

Hi Rustyspork968,

Thank you for posting in Microsoft Xbox Community. I understand that you have an existing Microsoft account that is linked to your PlayStation.

However, according to Minecraft's policy, once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account. It cannot be unlinked without loss of access to entitlements and Minecoins on other platforms.

What you can do instead is to create a new PSN account where you could link your new Minecraft account.

Here's the full article with all the FAQ regarding Minecraft for Playstation:

https://help.minecraft.net/hc/en-us/articles/36...

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

If you have requests related to your PSN account, please contact PlayStation support through:

https://www.playstation.com/en-us/support/plays...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

XBF - Dom

Hello Valcor13,

Thank you for reaching out to us regarding your issue!

Are you still experiencing this problem? If so, you'll have to contact Mojang as they'll be able to provide more information regarding the issue. You can submit a support request following the link below. We understand that you've stated that you've already contacted Mojang, however, we're unable to support this issue here. Be sure to include as much information regarding the issue as possible.

Link: https://help.minecraft.net/hc/en-us/requests/new

We also suggest reviewing the Minecraft for PlayStation FAQ article here: Minecraft for PlayStation® FAQ – Home

This may include information that can support you while trying to solve this issue.

Thank you,

J524J1123

Our minecraft keeps saying log into playstation account. It refuses to let anyone log in on the playstation.

[Farscape]

you shouldnt have to buy the game again if your moving to ps5, that is just pure robbery.

John P_14

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

No, if you purchase a Minecraft texture pack on the Bedrock version of the game for mobile devices, it will not transfer to your PlayStation 5 version of the game. Minecraft Bedrock and Minecraft on PlayStation 5 are separate versions of the game and are not cross-compatible in terms of purchases made through their respective digital marketplaces. You would need to purchase the texture pack separately on the PlayStation Store for it to be available on your PlayStation 5 version of the game.

Can’t log into minecraft on PlayStation 5