Can’t log into Minecraft on my ps4

How come when i try to log into my minecraft on my console it always says it failed to log in?

Hi, I had the same issue for over a week. I was finally able to fix mine today by doing the following:

- Press PS button to go to main Playstation screen, outside Minecraft.

- Then go to settings (PS settings. The briefcase icon)

- Go to storage

- Click on Saved data

- If Minecraft is running it will warn you that Minecraft will be shut down. Click ok, No problem.

- Select Minecraft

- Select “Saved Data”

- Delete all files in there that are not named just Minecraft. (The files named Minecraft are your saved worlds/realms, so don't delete those)

- Once deleted just launch Minecraft again. Mine took around 5 mins to start, probably downloading updates that we just deleted, but once it started I got an option to sign in with Microsoft account, got that code to go to aka.ms/remoteconnect and this time
it worked.

- Do a happy dance and reply here saying. Boom!!!!

Microsoft is a pain in the butt

troubleshooting tips, support, and more. Check out the Minecraft info page.

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Hi Angel! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, since you're able to sign into your Microsoft account on Xbox and managed the privacy settings with no problems, this means that there are no issues on your Microsoft account.

In this case, you will need to reach out to PlayStation Support for further assistance as they have the tools and resources to properly investigate this case. You may contact them through this link:

https://www.playstation.com/en-us/support/playstation-support-contact-guide/

Just in case, PlayStation Support refers you to Mojang Support:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I ha e never been asked to log into minecraft as its on the ps4. The remote connect login page doesn't show any gamer tag. Only asks you for your Microsoft login details. Email and password. I've downloaded the xbox app and logged in with the same details
to check and it's the correct account for when I had an xbox. But when using the same details on the remote connect for ps4 minecraft, it's logging me in with a completely different gamer tag and gamer tag picture.

To add to the issue I've logged out of that account on minecraft on the ps4 and tried again using remote connect on the laptop (to see if there's some issue with logging on with my phone) and after entering my email address and password, the ps4 minecraft
says that it will not log in with these details as I've already logged in with the gamer tag I don't recognise. It let's you sign out but it says I can only use that a account.