Can't log into Epic games account from new PC

It is saying the account is linked.

You will have to wait for epic to respond to the ticket, it usually takes 24 hours to 48 hours but as it is Christmas there is more people getting support so can take longer. Microsoft have nothing to do with epic on PC.

Hi, so he did this and this was what came up

Hi Deelight45, my name is Rodrigo.

I am sorry to hear that.

Please, follow these steps:

Enter this link: https://account.microsoft.com/account/

Go to the Privacy section and then select "Apps and Services".

Make sure his EPIC account is connected.

Let me know if it works!

Sorry so the account on Xbox is good.

He logged in to the Epic Games portal on the PC and unlinked your Fortnite profile to the Xbox and then tried

He can log in but it shows a new version of his fornite account with the same screen name but no record, no saved data, no levels etc.

On the PC he can log in and play with all the attributes he previously had on the xbox.

It is the Fortnite account with the Xbox Live account that has changed so we need to relink the old Fornite account, which he can still use on the

PC by logging in to the Epic Games Launcher, back onto the Xbox.

When we try to connect the Epic Games account to the Xbox we get this

Sorry, but this xbl account has already been linked to another Epic Games account.

We tried deleting/uninstalling Fortnite on the xBox and reinstallign but it connected ot the new account that had been created !

We don't know how to unlink the xbox form the new account it created and sync the xbox to his Epic Games account

Sorry for the confusion but as I said I am really not goo at this stuff.

Hope that helps.