Can’t log into account

Discus and support Can’t log into account in XBoX Accessibility to solve the problem; Since I haven’t logged into this account in a long time, it’s asking for me to verify it. I can’t verify it because the number is no longer in use and... Discussion in 'XBoX Accessibility' started by Requix, Jul 6, 2022.

  1. Requix
    Requix Guest

    Can’t log into account


    Since I haven’t logged into this account in a long time, it’s asking for me to verify it. I can’t verify it because the number is no longer in use and I used an old email that I no longer have. I also tried to answer all those questions about the account but I don’t have my old Xbox anymore so I can’t say what then ID number on it was. I have the correct email and correct password but I can’t verify to log in. Anyone know any solution to this?

    :)
     
    Requix, Jul 6, 2022
    #1
  2. Someone_60 Win User

    I need help getting my account back

    yes I contacted them but I can log into my account and they said they can’t help me if I can’t log into the account it doesn’t make sense to me but I will try again, thanks
  3. Lucas Lauer Win User

    Can’t log into account

    Hello, Requix. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Unfortunately there is no way around this. You would need to verify your account. Is this a two factor verification or just a security verification? You can try to use the recovery form to try to recover it if this is not the two factor verification:

    https://account.live.com/acsr

    In the article below you can get detailed information on how to fill the form:

    https://support.microsoft.com/en-us/account-bil...

    If this verification is the traditional two factor verification, nothing can be done if you don't have access to them anymore and you don't have any of the recovery codes you were given when you setup two factor authentication.

    I'm sorry about this and I hope you understand.

    Feel free to ask back any questions.
  4. Tristan lewis1 Win User

    My microsoft store isn’t working and now i can’t log back into my xbox

    So when I did that I couldn’t log back into my account because I'm stuck on a infinite loading screen so it never loads. So now i can’t log back into my account and now i can’t play any of my games up there
  5. Михаилу Ма Win User

    i gor banned my account

    I'm not in a family group. My account is blocked. When I log in, I can’t do it, it says “Your account is blocked” then nothing. I can’t go to do anything on the site you suggested. :(
  6. lotionman Win User

    Why does my xbox 360 games not let me connect to xbox live? my wifi and everything are fine it’s just the xbox 360 games don’t let me play them

    Now it says that i can’t even log in to my account on xbox 360 anymore
Thema:

Can’t log into account

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