Can't log into a specific account in any device/apps/browsers

I use more then 5 locations and devices.

There isn't a limit to whee you can log in such as web browser, but specific devices using a registration code are limited, when you unlock another it auto removes the first in the list.

You can however log in from any computer, anywhere at any time, but you can only stream on 1 device at a time, regardless if it is a console or Blu-ray device (5 registrations), Cellphone app (5 registrations) or web browser (not limited). Only one device
can stream at a time.

Are you able to log into you Microsoft account from other devices or via browser? Just to know if is a login problem (wrong e-mail or password) or a specific nintendo problem.

Hello Christian G,

I'm Shalom and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

If you're encountering automatic logouts on the Minecraft feedback website when using a specific email account, there are a few steps you can take to troubleshoot the problem:

1. Clear Browser Cache and Cookies: Sometimes, cached data or cookies can cause issues with website logins. Clear your browser's cache and cookies, restart the browser, and try logging in again.

2. Try a Different Browser: If the issue persists, try logging in using a different web browser. This can help determine if the problem is specific to the browser you're using.

3. Disable Browser Extensions: Browser extensions or plugins might interfere with website functionality, including logins. Temporarily disable any extensions and try logging in again.

4. Check Browser Privacy Settings: Some privacy settings or browser features might be preventing the website from functioning as expected. Make sure your browser's privacy settings are not overly restrictive.

5. Update Browser: Ensure that your browser is up to date. Outdated browsers might have compatibility issues with certain websites.

6. Password and Account Verification: Double-check that you're entering the correct email address and password associated with your Minecraft feedback account. If you're unsure, try using the "Forgot Password" or "Reset Password" option to regain access.

7. Incognito/Private Mode: Try logging in using your browser's incognito or private mode. This disables extensions and cached data, helping to determine if these are causing the issue.

8. Device Issues: If the issue happens on all your devices with that specific email account, it could be related to the account itself. However, you can also try logging in from a different device to see if the problem persists.

Best Regards,
Shalom

Hello Igor, I’m sorry to hear you are having trouble logging into your account. I understand how frustrating that can be.

Could you share a bit more context about where exactly this is happening? For example, is the issue occurring when you try to sign in on a specific platform or app?

In the meantime, try logging in from a different device or browser to see if the problem might be tied to your current device or browser.

You might also find this Microsoft Support article helpful:

https://support.microsoft.com/en-us/account-bil...

Let me know if this helps and feel free to reach out if you have any other questions. I am happy to assist further.

Response looks AI generated. Anyway, I have the same issue, so let's reply:

>1. Clear Browser Cache and Cookies: Sometimes, cached data or cookies can cause issues with website logins. Clear your browser's cache and cookies, restart the browser, and try logging in again.



cleared cache & Cookies. Yes, 'for all time'. Issue persists.



>2. Try a Different Browser: If the issue persists, try logging in using a different web browser. This can help determine if the problem is specific to the browser you're using.



tried multiple browsers, in incognito mode, including multiple that aren't Chromium reskins, even tried Edge, all on multiple devices that are kept up to date. Issue occurs independent of browser, clearly the issue is with the account itself.



>3. Disable Browser Extensions: Browser extensions or plugins might interfere with website functionality, including logins. Temporarily disable any extensions and try logging in again.



see 2.

>4. Check Browser Privacy Settings: Some privacy settings or browser features might be preventing the website from functioning as expected. Make sure your browser's privacy settings are not overly restrictive.



see 2.



>5. Update Browser: Ensure that your browser is up to date. Outdated browsers might have compatibility issues with certain websites.



see 2.

>6. Password and Account Verification: Double-check that you're entering the correct email address and password associated with your Minecraft feedback account. If you're unsure, try using the "Forgot Password" or "Reset Password" option to regain access.



can login just fine with the same credentials on portal.office.com



>7. Incognito/Private Mode: Try logging in using your browser's incognito or private mode. This disables extensions and cached data, helping to determine if these are causing the issue.



see 2.



>8. Device Issues: If the issue happens on all your devices with that specific email account, it could be related to the account itself. However, you can also try logging in from a different device to see if the problem persists.



also see 2. We have now well established that THE ISSUE IS WITH THE ACCOUNT ITSELF.