Can't log in to minecraft due to account being in request to change security stuff

mathieuallard1 · Nov 7, 2021

Ok so basically, I was changing some microsoft settings and I noticed my account had a wrong phone number in it. So I touched some buttons too fast and as a non-english person, I thought I was changing the phone number but I actually dont know what I did. Now it says I have to wait 30 days before I can change security settings, and it blocks me from logging into my mc account. There's a cancel option, but since the phone number is wrong, it tries to send a code to the worong number! And theres no way for me to actully change it cuz when I try to access settings it tells me I have to wait 30 days! I would like this fixed quick please if there is a way :/

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello mathieuallard1, by your description you have updated the security information in your account, this quarantine (30) days is automatic by the system.

As you no longer have access to the previous number so you can send the confirmation, the system does so automatically, at the end of that time your phone or email will be added and you can access it again.

Regards,

XBF Brad A

Hi R5wer,

Thanks for reaching out to the forums. We understand you are unable to access account due to security proof change. The security proof change wait of 30 days is mandatory. There is no way of shortening this time. You can cancel the security change but then
you will be using the old log ins.

The security info you chose to remove will be deleted in 30 days. During that time, we'll send notifications to the phone number or email address that's being removed, in case an attacker is attempting to remove your information.
We can't expedite this process.

These are off the
guide for security proofs.

Thanks,

Brad

AngelObullets

Hi there PatientMender41

Please double check that your account is safe and stuff change the email address password and make sure your account is secure

. That might stop you getting logged out

HassanB

If you click the link in my previous post it takes you to the number for your country/region. I know you can't use the contact us option due to updating your security proofs.

The reason they gave it a month to change the security information is for unauthorized access cases. They can't tell when an account has been taken due to an old e-mail possibly being compromised. The only way you'll be able to cancel your subscription is by
contacting phone support directly.

xTye

The new gamertag was a result of your account being issued a Forced Name Change due to having an inappropriate gamertag. If the password was changed, how are you logging in?

Can't log in to minecraft due to account being in request to change security stuff