Can't log in, says I don't own game

scatteredstones · Jan 28, 2025

I purchased my copy of Minecraft when it was still in BETA (2009). I migrated my Mojang account to Microsoft before the deadline. I run the java edition on my Linux computer. I just started getting error messages when I try to log into MultiMC, GDLauncher, ATLauncher, PolyMC, PrismLauncher,, etc. When I tried to log into the official Minecraft launcher on my computer, it says I don't own a copy of the game! I checked my order history and it also says I haven't made a purchase, although I do have skins I bought for the xbox version back in 2015. What am I supposed to do?

The problem just started last week. Before that, I had no issues at all logging into the third party launchers. I've tried multiple computers, including my Steam Deck and get the same results.

:)

Sheree N

My husband and I are having the same issue across the board. We own Java and Bedrock and says we don't own the game.

scatteredstones

And of course, they sent me back to Microsoft and their generic "help" page.

Stephanie Dequito

Hi Scatteredstones! My name is Stephanie and I'm more than happy to help you out!

I'm sorry to hear that you are experiencing this with your Minecraft game.

This could be a Minecraft server outage. Please get in touch with Mojang as they have the tools to further assist you on your Minecraft account:

https://help.minecraft.net/hc/en-us/request/new

Kind regards,
Stephanie

Bartosz Kowalski2

The thing is I CAN'T my xbox account disapered when i logged in though microsoft it created a new account that DOSEN'T OWN MINECRAFT i have no idea whats happening it says i don't own the game anymore

Smwutches

You can request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change the category/topic until you do.

Can't log in, says I don't own game