Cant log in on my 360

TwinnedIsland · Jan 2, 2014

I can not log in to my live account on my 360. The email and password are the same for the forum login and for my X1. My 360 will not accept them. Any suggestions or advice? I will try here before I call support.

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Thanks. (This account is not my main account, I do have a gold membership)

:)

SCITEL · Jan 2, 2014

xbox live logs on here but not on the xbox

i can log on here but i cant log on with the 360.....

TrimmerJet · Jan 2, 2014

Cant log in on my xbox 360 profile

Hi! For some reason i cant log in to my Xbox 360 account because something about the network and Xbox live, How can i fix it?

Error code: 80151006

Klokkwork · Jan 2, 2014

If you go to account.live.com, and click on Security Info, check to see if your Two Step Verification is turned on? If it's on, it will have a link that lets you turn off Two Step Verification. If that's the case, try turning it off and see if your Xbox
360 lets you log in at that point.

TwinnedIsland · Oct 31, 2018

I checked and my two step is not turned on. Any other advice??

Klokkwork

If you go to account.live.com, and click on Security Info, check to see if your Two Step Verification is turned on? If it's on, it will have a link that lets you turn off Two Step Verification. If that's the case, try turning it off and see if your Xbox
360 lets you log in at that point.

TwinnedIsland

I checked and my two step is not turned on. Any other advice??

MightyQuinn75

Hi, in the first instance have you tried removing your profile from the 360? Delete the profile and download it again. Good luck and hope this works.

Filipgustafsson1

how do i delete my account?

MightyQuinn75

Hi. Removing your profile from your xbox 360 will not affect your xbox one at all. Here are instructions on how to remove the profile: https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-profile-xbox-360

Cant log in on my 360