Can’t log back in to my Microsoft account on Minecraft

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

If you are unable to log back into your Microsoft account on Minecraft, you could try the following steps:

Check if you have any active subscriptions with Xbox or if your account is suspended.

Ensure that you are using the correct email address and password associated with your Microsoft account.

Clear the cache and cookies on your device.

Try logging in on a different device or internet connection.

If none of the above steps work, you can try resetting your Microsoft account password.

Ah, I will give it a try, thank you.

I know but I can’t log into the account that owns the game. This current account and the one that owns Minecraft are tied to the same email. But I cannot remember the name of it. So I’m wondering if I can get the account that owns Minecraft’s name back so I can log in and reinstall Minecraft.

I can’t believe this hasn’t been fixed yet. Just downloaded minecraft for my sister and created a microsoft account for her. The app keeps crashing. It can’t login to her account and crashes during log in. When I skip login it crashes in settings.

I can’t believe the state this app is in... I don’t remember Minecraft being this unstable before it was under microsoft. There are reports from october and here I am months later still having the same problem...

Latest ios version, latest minecraft version. The game is unplayable. Can’t believe you are asking money for this...

Game only works with wifi turned off.

I have the same issue, did you have to create a new Xbox account? When I logged in, it made me a new Xbox account, which doesn’t own minecraft. I can’t get back into my old account that owns the game.