"Can't load player connected storage" : Ark survival evolved. im on windows 11

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Make sure that you are signed in to your Xbox Live account and that you have an active internet connection.

Check to see if there are any updates available for Ark: Survival Evolved. You can check for updates by going to "My games & apps" and then selecting "Updates".

Make sure that you have enough storage space on your console to install the game.

Try clearing your console cache. To do this, press the Xbox button on your controller to open the guide, go to "System" and then select "Console info". Select "Reset console" and then choose "Reset and remove everything".

If you are using a wired connection, try using a wireless connection or vice versa.

If you are using a wireless connection, try moving your console closer to your router to improve the connection.

hello there and thank you for coming to the forums, sorry to hear you are having some problems getting Ark to load up.

i dont know too much when it comes to pc gaming but i did find a link that could possibly help it gives multiple things to do to get it working with windows 10 -> Ark
Survival Evolved issues on windows 10

hope it helps.

xba hype

Im having the same issue with trying to download Ark Survival evolved

Hi Hüseyin_572,

I believe that Ark Survival Evolved is not a cross platform game. I understand you and your friend are using Windows 10 but there is no cross play with Ark Survival Evolved between Xbox GamePass Beta and Steam.

Ark Survival Evolved is a full game, and Ark Extinction is an add-on. Your title and description are contrary to each other and so I'm confused.

If you purchased Ark Survival Evolved then you should be just able to play it. However, if you purchased Ark Extinction then you must also purchase Ark
Survival Evolved.