Can't Link Microsoft to Playstation Account for Minecraft

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I'm sorry but according to Mojang:

"Once a Microsoft account has been linked to a PlayStation 4:tm: account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation 4:tm: accounts can only be re-linked to the original account."

If that is the error prompt that you're getting, according to them as well:

"The solution is to link the PSN ID to a different Microsoft account since the Microsoft Account you’re attempting to use is already connected to a different PSN ID. Each Microsoft account may only be linked to a single PSN ID and vice versa."

If you're positive that this is a mistake, you may need to reach out to them to check the options.

Here you go: https://support.xbox.com/en-US/help/games-apps/...

It's because only Mojang is capable of checking this. I got you this link:

https://help.minecraft.net/hc/en-us/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

This doesn't answer my question at all. And the link you sent told me they couldn't help me.

You can't connect another Microsoft account to your PS Account if that same PS account was connected to another before.

I took this from the Minecraft site:

"WARNING: Once a Microsoft account has been linked to a PlayStation 4™ account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation 4™ accounts can only be re-linked to the original account."

For more information, you can use this link: help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

Hey there, IsaacBoulton

Welcome to the Microsoft Community.

Unfortunately, a Minecraft account can only be linked with one PlayStation account, and Microsoft account. Thus, once it has been linked to a PlayStation account, you are unable to link it with another, sadly. More information about this can be found here: Minecraft for PlayStation® FAQ – Home

In terms of finding out which account it has been linked to, I can't find any information about this. However, I did find this article here: PlayStation® Technical Support FAQ – Home (minecraft.net)

Which states that if you think your accounts have been linked incorrectly, to contact Minecraft support.

If you believe that your Microsoft account or PlayStation™ Network account have been linked incorrectly, contact Minecraft support.

So unfortunately, you would need to reach out to Minecraft about this. If you do get passed to Xbox support again, please try quoting that article.

Nathan