Can’t leave Microsoft family I’m the only one in the family

Discus and support Can’t leave Microsoft family I’m the only one in the family in XBoX Accessibility to solve the problem; I’m in a Microsoft family and I can’t leave it, im over 18 and I’m the only one in the family. The button to leave the family doesn’t appear.... Discussion in 'XBoX Accessibility' started by poke120, Nov 18, 2021.

  1. poke120
    poke120 Guest

    Can’t leave Microsoft family I’m the only one in the family


    I’m in a Microsoft family and I can’t leave it, im over 18 and I’m the only one in the family. The button to leave the family doesn’t appear.

    :)
     
    poke120, Nov 18, 2021
    #1
  2. Jesse E' Win User

    Can’t leave Microsoft family I’m the only one in the family

    You might need to contact support directly for assistance on this one Poke as I'm just a gamer like yourself.
  3. poke120 Win User

    Can’t leave Microsoft family I’m the only one in the family

    I added another account to the family then left it and still when I go to the family page it says I’m in a family.
  4. poke120 Win User

    Can’t leave Microsoft family I’m the only one in the family

    It still doesn’t work there’s no button to leave the family.
  5. Jesse E' Win User

    Can’t leave Microsoft family I’m the only one in the family

  6. Jesse E' Win User

    Can’t leave Microsoft family I’m the only one in the family

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    First try edit your age and set it above 21 https://support.microsoft.com/en-us/account-bil...

    Afterwards try to leave the family group again https://support.xbox.com/en-US/help/family-onli...
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Can’t leave Microsoft family I’m the only one in the family

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