Cant leave group chats

Discus and support Cant leave group chats in XBoX on Consoles to solve the problem; Well, first of all, i cant leave my group chats. I tried restarting my xbox, unplugging it, everything! But nothing worked. All it says is: Sorry, we... Discussion in 'XBoX on Consoles' started by TaylorDonovan, Aug 21, 2019.

  1. Cant leave group chats


    Well, first of all, i cant leave my group chats. I tried restarting my xbox, unplugging it, everything! But nothing worked. All it says is: Sorry, we were unable to remove you from the group chat. This has been happening for months. And its really frustrating
    because i get added to group chats ALL THE TIME. Please help.

    :)
     
    TaylorDonovan, Aug 21, 2019
    #1
  2. LunaLight7 Win User

    Cant leave group chats

    Thank you for reaching out to Xbox forums support. If you haven't already done so, go ahead and try performing a Soft console Factory
    reset
    on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [KEEP MY GAMES AND APPS]
    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter.

    Hope this helps! Let us know!
  3. StuartATrueRed Win User

    Cant leave group chats

    If you have Windows 10 installed on your PC and the Xbox Console Companion, try leaving the group chat on the app instead.
  4. MightyQuinn75 Win User

    Cant leave group chats

    Hi, sorry you are having issues. First I would suggest trying to quit out of them on the xbox app instead. Either iOS or android have one. I wonder though if you are in the Xbox Insider program? If you have the app on your console you are. If so you
    should report this issue via here Report
    for Xbox Insider Issues
  5. Corax_Was_Taken Win User

    Can't leave a group chat.

    So real quick to put an end to this, I added the person to the chat to originally started it and was able to leave. Don't know why i didn't try this earlier but that's that i guess.
  6. Corax_Was_Taken Win User

    Can't leave a group chat.

    The chat doesn't appear on anything but the console.
Thema:

Cant leave group chats

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