Can't launch nor install gamepass games.

Luis Weitl · Apr 6, 2023

Since today I can't launch nor install a game on the Xbox App on my PC. When launching a game I get the following error message:

This applies to every game I try to launch.

Here's what happens if i try to install a game:

I tried everything I could find online. Here's what I did:

-Restart my PC several times

-Updated Windows

-Reinstalled Xbox app and gaming services

-Reset Xbox app and gaming services

-Log out and Log in again in both Xbox app and Microsoft store

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Luis, try to follow the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

CHKDSK

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

The system will ask you if you want to run CHKDSK after restarting the system, press Y on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.

Georges C.

Hello again, try to search the game via Microsoft Store and download the game

Launch the game through Microsoft Store (not via shortcut or any other way)

John Zych

Launching the game isn't the only problem, you can't play without Battleye. And the Gamepass installer for Battleye is broke

ngocphi

If they are gamepass games then no you would have to download games from his profile to install

Gamepass nor xgu does not share

LeslieShultz

Well that's the issue I can't play it at all. I can't install the game off the disc. Put the disc in and nothing happens, I can hear it running the disc it just never starts up. Every other game works. It only does it with the two games I had downloaded
through gamepass that are no longer all my system. Nor do I have gamepass anymore

Can't launch nor install gamepass games.