Can't launch any Xbox games on Xbox App on PC

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Toll_Apar, we have received some similar occurrences in the community, however try to follow the procedures below.

Using System File Checker in Windows

https://support.microsoft.com/en-us/windows/usi...

CHKDSK

https://docs.microsoft.com/en-us/windows-server...

1 - Type cmd (Command Prompt) in the search bar of the Start menu and then click Run as administrator.

2 - Enter chkdsk /f/x/r/v

The system will ask you if you want to run CHKDSK after restarting the system, press Y on your keyboard and then type "Exit" and restart the computer, it will scan in DOS mode.

When you try to launch any game via the Xbox app on the PC it will ask to connect a controller prior to launching.

Happening to me too.

Can't launch any Game Pass game.

XBox app on PC is behaving poorly (no list of installed games, searching for games not working)

Store app claims I need to join Game Pass, but Microsoft Support says I still have 6 weeks of Game Pass Ultimate.

Previously, the game I want to play (Slay the Spire) would only launch from XBox(Beta) app.

But now the XBox app is broken, I can't search for the game. It appears to serve no other purpose at the moment then displaying the games that are available on game pass.

Hello,

We haven't heard from you in 72 hours, so we will be considering your issue resolved, but if you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards

Hello Yazz123,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to launch games and is unable to because you are getting an error message. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

However, in your isolated case, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Device specs, make and model?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• Was this working before?
  
• When did the issue started?
  

Meanwhile, here are some steps we can perform to fix the issue

Method 1: Reset MS Store Cache

Make sure Microsoft Store is not running

Open RUN by pressing Windows + R

Type the command below

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WSReset.exe

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Method 2: Re-register Xbox Game App

Open PowerShell(admin)

Run the commands below

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Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

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Get-AppXPackage | % {Add-AppxPackage -DisableDe\velopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -verbose}

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Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

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Method 3: Region, Time and Date

Make sure that your Region, Time and Date settings are properly set

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator