Can’t join game or party

I can’t join my friends party or join there game

Hey umm one more question does the suspension mean I can’t talk with people in the game or I can’t start or join a party

Hello Care13,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to join a party or game with your specific Xbox friend. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some effective troubleshooting steps here that could fix the issue.

Also, we do have a real time support where you can talk to them through call and chat.

Here are some troubleshooting steps that you can try:



1. Make sure that both you and your friend have a stable internet connection.

2. Check if your NAT type is open. You can do this by going to Settings > Network > Network settings > Test NAT type.

3. Try restarting your Xbox console and your friend's console.

4. Make sure that both you and your friend have the latest updates for the game and the Xbox console.

5. Try inviting your friend to a party or game instead of joining theirs.



If none of these steps work, you can try contacting Xbox support for further assistance.

To get in touch with our dedicated Xbox Support team, click this link https://support.xbox.com/en-US/contact-us in a new tab or window. Once you're on the page, you'll see options where you can contact them via phone or live chat.

I hope I helped! Please do not hesitate to reply on this thread.

YanYannn
Microsoft Community Moderator

Hello Care13,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Alright so, I clear the Mac now I can play multiplayer games but can’t join party’s and the error is back