Can’t join friends in certain games

DEANNE Jackson · Aug 21, 2023

I don’t know if it’s just terraria but my sister had a child account and we tried to join each other in terraria but it gave us a notification saying the parent had to change the online safety settings, so I set absolutely everything on no restrictions including adult mode, kicking her from the family and bringing her back as a family organizer with still no luck we have tried everything like restarting the consoles and spent three hours of trial and error and looking for guidance in this situation with no luck, we have uninstalled the application and reinstalled it with no luck either, path of titans worked with the child settings however this will not

:)

Tomm_A

Hello DEANNE Jackson,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, the child account cannot join online or multiplayer games due to an error. Let us check and see on what we can do to help resolve your concern in a timely manner.

As per your description, the child account wants to join the game and there is a prompt to change the online and privacy settings of the child account to be able to play online and multiplayer games. To change the online and privacy settings of the child account, the parent or organizer of Xbox Family settings app must sign in the account.xbox.com/settings and click on child profile to make changes. The child can only see the settings. The option to join multiplayer games must set to allow. See the steps and screenshot below: Note: highlighted in yellow must be set to allow.

Log in to https://account.xbox.com/settings with the parent’s Microsoft account.
Click the child account's profile.
In the navigation tabs, click Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety
Select Allow for You can create and join clubs, and You can join multiplayer games.
Then click Submit

To enable chat for people not on the child's friends list:

In the table header:

Click Privacy
Select Others can communicate with voice, text, or invites.
Select Friends or Everyone then click Submit.

For reference, see:

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

Luke Moses

I am on PlayStation. This is the only game causing issues, and I have discovered that it is only a certain friend I can’t join. I can join other worlds just fine.

Steve Seagal18

I can’t join my friends party or join there game

Amanda L. Roberts

I’m her only Minecraft friend. I can’t join her and she can’t join me.

Can’t join friends in certain games