Can’t install or uninstall games on Xbox 1

I have tried literally all of these; they have not helped

I’m sorry for the trouble. Do you have an external hard drive plugged into your console? A corrupted hard drive may cause issues as well.

I have tried literally all of these; they have not helped

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform an extended power cycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

The only add ons there are is “black ops 6 content pack 1”. I don’t have any option what to install. I can’t even install the game because it’s making me install everything like mw2, mw3 etc. if I was to uninstall every other game on my Xbox I still wouldn’t have enough storage to install the game. It only shows me call of duty base game-366GB

Add-one

Call of duty black ops 6 content pack 1