Can't install games on PC through Xbox and Microsoft Store apps; getting error code 0x80070005.

Nick P3 · Oct 22, 2023

Specifically, I am trying to install Sea of Thieves. I have had this game since around launch and so had this game installed previously, but I had uninstalled after not playing for a long time and wanted the space. Now that I am trying to play again, I cannot install the game anymore. The game as of posting this is listed at 101.5GB, I have over 300GB free on my E: drive but am repeatedly getting the same error code.

I have tried just about every solution that I have come across from others with similar issues, but nothing I have tried has worked:

Restarting the app

restarting the computer

updating drivers

updating Windows

reinstalling Xbox/Microsoft Store apps

Running commands in cmd and powershell to check and repair file integrity

changing the default settings for app installation location

trying to install on another drive (F

as well as a few others I am probably forgetting

After searching through multiple forum postings, I came upon a post saying that the Microsoft store is only able to install some apps if they are on the C: drive. I am unable to try this as I only have a 110GB drive with 23GB free currently and cannot justify deleting/moving multiple other apps, files and my Windows program just to try this.

I would just like to know if there is an actual solution to this or if I just have to give up trying to play and accept that I wasted my money on this. If there is no actual solution, I would prefer to get a refund so that I can just buy it on Stream and actually get to play.

Since it isn't letting me post a picture of the actual error message Xbox gives me, here it is:

Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Error code: 0x80070005

:)

Obsessive Power

Hi,

Error 0x80070005 is an 'access denied' error code. It means that games and apps can't be installed due to file access restrictions.

Did you use D:\ drive on a previous PC or previous install of Windows 10?

Games and Apps on Windows 10 Store install to a folder called 'WindowsApps', if this folder already exists on your drive, you won't be able to install games.

MoonlightGZ

I cant even install the Xbox Beta App for PC . I check the microsoft store and it shows “Game Services” in the

updates with the error 0x80070005 and when i close out of the Xbox (Beta) Installer the Xbox Services Update in the Microsoft Store disappears meaning those two are connected. How do i fix this issue?

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Seeing that you have exhausted so many troubleshooting tips without any solution in sight, I suspect you may have files left on your PC that makes it impossible to install the game. I suggest you try reset your Windows to clear all files. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

For more details on how to give your PC a fresh start, kindly visit: https://support.microsoft.com/windo... reset your PC, go,this PC , select Reset PC.

I hope this helps resolve your query.

RuanBlignaut

I am trying to preinstall the game through my xbox pc game pass but keep getting the following error code (0x80070005).

coolsome coolsome

No? I didn't install it from the Microsoft Store, it was an old version,

from a GitHub repo.

But, it didn't work, the error is still

App installation failed with error message: error 0x80070005: Opening the package from location RobloxUWP-2.592.586.0-cerealwithmilk%20(3).Msixbundle failed. (0x80070005),

Can't install games on PC through Xbox and Microsoft Store apps; getting error code 0x80070005.