Can't install a specific game.

what is the error code? also make sure to have enough free space

0x8000ffff

Have plenty of space and I tested with other games and it works fine.

Hello AnthonySouther,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble installing games to your G: drive. This error code usually indicates that there is a problem with the file system or the permissions of the drive. To help you resolve this issue, I would like to ask you a few questions:



- Have you formatted your G: drive as NTFS or FAT32?

- Do you have enough free space on your G: drive to install the games?

- Do you have full control over your G: drive in the security settings?

- Have you tried running the troubleshooter for Windows Store apps?

Here are troubleshooting steps you can perform:

- Make sure that your G: drive is formatted as NTFS and not FAT32 or exFAT. You can check this by right-clicking on the drive in File Explorer and selecting Properties. If it is not NTFS, you will need to back up your data and reformat the drive.

- Make sure that your G: drive has enough free space to install the games. You can check this by right-clicking on the drive in File Explorer and selecting Properties. If it is full or nearly full, you will need to delete some files or move them to another drive.

- Make sure that your G: drive has the correct permissions to install games. You can check this by right-clicking on the drive in File Explorer and selecting Properties, then Security. You should see your username or a group that includes you, such as Administrators or Users, with Full control checked. If not, you will need to edit the permissions or contact your system administrator.

- Try running the Windows troubleshooter for storage devices. You can do this by typing troubleshoot in the search box on the taskbar and selecting Troubleshoot settings. Then, under Hardware and devices, select Run the troubleshooter and follow the instructions.

-Try creating a installation path: G:\Users\username\AppData\Local\Packages and set this as the installation location

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello BlankUsername32,

Try restarting your router to possibly help your download speed. Opening games while downloading/updating games can lower your download speed so make sure all games and apps are closed.

I hope this helps!