Can't insert disc into Xbox One X

Discus and support Can't insert disc into Xbox One X in XBoX on Consoles to solve the problem; I had a game disc get stuck inside my One X earlier today (i.e. pressing the eject button did nothing) and had to use a paper clip to manually eject... Discussion in 'XBoX on Consoles' started by Jeff Bramwell, Nov 12, 2020.

  1. Jeff Bramwell
    Jeff Bramwell Guest

    Can't insert disc into Xbox One X


    I had a game disc get stuck inside my One X earlier today (i.e. pressing the eject button did nothing) and had to use a paper clip to manually eject the disc. Now that the disc is out, I can't get the Xbox One to take any disc. When I attempt to put the
    disc in, the Xbox never "pulls" the disc into the console, no matter how far I manually push the disc in. I've pushed it in as far as leaving about a quarter inch of the disc sticking out so I could still pull it out.

    I've tried powering off, pulling the plug and rebooting. I even tried another tip where I held the disc eject button while pressing the power button but nothing helped. I am guessing at this point that it might be a hardware failure but wanted to see if
    anyone had any other tips before I look into the cost of having it repaired.

    Anyone experience this and, if so, what was the resolution?

    Thanks!

    :)
     
    Jeff Bramwell, Nov 12, 2020
    #1
  2. [ A J ] Win User

    Series X disc drive question

    I'm pretty sure, TylerG5.

    As a console gamer, I've inserted and ejected discs hundreds of times across my Xbox consoles (Xbox 360, Xbox One S, Xbox One X, and Xbox Series X), and to this day, I've never had any issues with them.

    Constantly inserting and ejecting discs is considered normal usage for a console, so it should have no impact on the state of your console's disc drive.
  3. Francia J. Win User

    Sacred 2: Fallen Angel and backwards compatibility

    Have you tried to insert the disc on a different Xbox One console or Xbox Series X|S console to test if it will work?
  4. Miss Ghidorah Win User

    Can not physically insert disc

    Hi there X Bazinga42 x -

    Sorry to hear that you're having issues with your disc drive. Let's have you check out this troubleshooting article for

    Errors Inserting Disc     if you haven't already.

    Let us know if that helps any!
  5. Argontheos Win User

    Is anyone having problems with the game disc not being read in the xbox one?

    Are the discs it can't read in good condition?

    Does your Xbox One make a clicking [clunking] sound when you insert a disc?
  6. Alex Rochlitz Win User

    Disc game installation keeps stopping at the same spot. How do I fix this?

    Nope, just inserted the disc into my Xbox Series X and started the download.
Thema:

Can't insert disc into Xbox One X

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