Cant hear other platforms

Hi XxSnIp3r4lYf3xX,

Greetings!

Thank you for posting in Microsoft Community.

We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• What platform are you using?
  
• What game are you playing?
  
• Is this issue only present on one game or other games are affected as well?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



If you’re having audio problems in parties, make sure the Xbox network is up and running. If it is, try these tips:

• Check that your privacy settings allow you to communicate with everyone
  
• Unmute or unblock the person you’re trying to chat with
  
• Check that you’ve joined party chat from within the party window
  
• Check to make sure that you’re not in a Discord voice channel
  
• Check for network latency or other network issues
  

These links may help:

Troubleshoot audio problems in parties on Xbox | Xbox Support

Troubleshoot audio on your Xbox console | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Do you mean players on other platforms cant hear you in a cross platform lobby? I could be way off the mark but i am sure thst there is a seeting in account to sllow cross platform chat. Let me know if this helps

I have a similar problem except that my my cross-platform chat simply work work. They cant hear me, I can’t hear them. I got a new headset and the problem still wasn’t fixed. I can hear other XBox players but not PS4, PC or any of the other platforms for
Fortnite. All my settings are correct and I should be able to hear them. Maybe it’s just a Fortnite problem.

Hey there Cococachew Tris!

Due to the age of this thread, I recommend creating a new one. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. In the meantime, go
ahead and try the troubleshooting steps listed in our Troubleshoot parties on Xbox One page. Thanks in advance!