Can’t hear game audio

JPHaire · Apr 28, 2025

So out of the blue my earbuds stopped working. They’re HyperX gaming earbuds wired. I can’t hear game audio or menu navigation, but I can still hear party chat and I can talk. I’ve tried multiple different pairs and headsets but it’s the same problem. I’m on Series S if that changes anything.

:)

Janice V.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. Since this is happening to all your headsets, there could be settings that need to be adjusted on your Xbox. Could you please create your own Party > on that party, go to Settings > Audio Options. Make sure that the level of the settings is set correctly.

Headset Volume - You can set it to Max

Headset Chat Mixer - Set it to Middle

Mic Monitoring - Set it to 75%

Let me know how this goes. Thanks!

Miles Daly

My headset connected perfectly fine but, I can’t hear any audio or use my mic. This has been frustrating.

Morgan Stubbs

I’ve just done this and it still hasn’t fixed, this problem is really annoying to deal with as I’m on 90% party and 10% game so I can barely hear my game and I can’t change it at all, I can’t even go into my audio settings, is there anyway u can simplify the hard restarting the headset?

𝓃𝒶𝒹𝒾𝒶

I would like help with this same issue as well! when i plug in my headphones to the controller i hear the static of the headset being on but i can’t hear any audio from the xbox at all!

Vaiken-3D4C8AEC-1313

One problem that is always constant when playing BF3 is the audio. For example, I was in the American light tank (forgot what it’s called). I start shooting the cannon and the audio to my tank’s motor and tracks cut off. I can’t hear the audio of me
driving the tank. It gets annoying after a while.

Can’t hear game audio