Can't gift a game because I own it?!

Discus and support Can't gift a game because I own it?! in XBoX Games and Apps to solve the problem; The gift a game option on Xbox one is broken. If you own the game there is no option anywhere to buy it as a gift. Please fix this.... Discussion in 'XBoX Games and Apps' started by H8OK, Dec 30, 2017.

  1. H8OK
    H8OK Guest

    Can't gift a game because I own it?!


    The gift a game option on Xbox one is broken.

    If you own the game there is no option anywhere to buy it as a gift.

    Please fix this.

    :)
     
  2. Mister Beep
    Mister Beep Guest
    Can't play a game that I own..

    Hey there,

    It sounds like your account may not own the game digitally, was there another account that may have purchased the game instead that is on your Xbox One? Are you able to see the purchase on the Gamertag you're posting from on our
    Microsoft Commerce page? If you do not see the purchase on that page, the account you're posting from may not own the game. The best route to take for license issues will be our chat support team
    on our Contact Us page, who will be able to let you know if you do own the game digitally or not.

    Also do keep in mind that we work oldest to newest, and bumping your thread may increase the amount of time it takes for us to respond. Hope this helps!
     
    Mister Beep, Dec 30, 2017
    #2
  3. x Nitrous x
    x Nitrous x Guest
    Can't play a game that I own..

    Does anyone check these forums? Jesus
     
    x Nitrous x, Dec 30, 2017
    #3
  4. ngocphi Win User

    I tried redeeming a gift code on MS store but received a message "This product cannot be installed on this PC." help?

    Well. No because you can't install an xbox game on a pc

    Blizzard does not distribute on the Xbox store the pc version

    You must buy via steam or blizzards own marketplace battlenet

    Whoever gifted you the code would've gifted you the console version

    You would've been gifted via battlenet or steam if they gifted you on those platforms

    If you used a third party service you must address it with them

    Otherwise unfortunately you can't refund it since you consumed the one time use code

    https://www.callofduty.com/ca/en/modernwarfare2/buy

    Those are the supported platforms

    My guess it's because blizzard wants to avoid the 30% fee on pc vs consoles they are currated stores
  5. Smwutches Win User

    Issue with gifting a game

    I don't know if it's because it's still a pre-order, but that game can't currently be gifted (gifting is still a thing but not all games can be gifted). You could buy an Xbox gift card and give him the code. You can get digital codes through microsoftstore.com
    or places like Amazon.
  6. SpiffyCorpse Win User

    Pre-order Gift Receiver

    That sounds strange because even if gifted it shouldn't have that message. Do you share your console with anyone else, was the game definitely gifted to you? It sounds like it doesn't recognise that you own the game, not that it doesn't recognise that
    it's a preorder.
  7. ngocphi Win User

    Gifted 2 games and want a refund

    You can't because you gifted them and he redeemed them

    Redeemed codes aren't refundable.

    Only codes that aren't or can't be used

    This includes gift xards and no they aren't transferable

    The played rule only applies to games you bought and played

    But since its a gift the redeemed rule applies
  8. kyle_m4496 Win User

    How do I gift games? Constant error message and Microsoft won’t help

    Hi. My name is Kyle and I'm an independent advisor.

    What error message are you getting? Provide a screenshot if you can.

    > I want to gift a game to my friend 8 hours away

    Note that game's can't be gifted across different regions. The gift code that you purchase would only be valid in your own store region.

    Thanks,
    Kyle
Thema:

Can't gift a game because I own it?!

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