Can’t get the free games with gold

JunyBonzo · Aug 3, 2018

I can play online games still and can also play with friends but when I went to download the new free games with gold it would tell me to buy gold. I have a renewing membership so there should be no reason for it to be that I don’t have gold anymore.

:)

DjFrostbytee · Aug 3, 2018

I can’t get backwards compatible games with gold

For some reason I can’t get backwards compatible games with gold. I got a recent answer stating that I either need to have a debit/credit card or have an adult account to get free BC games with my gold membership. I have a debit card that I use to buy games
off of the store, but I still can’t get BC games with gold. I’ve been trying for months but still couldn’t get one BC game. The only way I can get backwards compatible games is to buy them with money, but I can’t get them for free using my gold when the sales
are going on. Please help.

demon 5layer231 · Aug 3, 2018

Need help

so I redeemed my Xbox live as usual and when I came to redeem it said I got it but I can’t actually use it, it keeps coming up with get more with gold but I’m able to get the games that’s are free with gold but can’t join party’s or play online

Help would be very appreciated

cbander0918 · Aug 4, 2018

Have you tried reaching out to Xbox Support on Twitter? They are great at responding to account issues such as these in an efficient manner.

cbander0918

Have you tried reaching out to Xbox Support on Twitter? They are great at responding to account issues such as these in an efficient manner.

Mr ludicolo69

And I can still access free with gold games I just can’t play online on any

DIPDIP0TAT0CH1P

Free Trials will not let you purchase the 360 Games with Gold. You will only be able to get the Xbox One games.

This is clarified on the support page.

For Xbox 360 console customers only:

You can’t redeem backward-compatible Games with Gold with this type of Xbox Live Gold trial.

Hope this helps.

XBF Brad A

Hello John,

Trials are basically like a beta. There are limits to trials, reason the games are asking you to purchase is due to it isn't a full Xbox live gold subscription. You also need billing information on the account to get free games with gold that are backward
compatible. If you are still having trouble after getting gold with the games please feel free to come back and we will help you out. here is a article on

Xbox gold trial.

Here it clearly states cant redeem backward compatible

For Xbox 360 console customers only:

You can’t redeem backward-compatible Games with Gold with this type of Xbox Live Gold trial.

Thanks,

Brad

Oraclea

Hi, to add to previous comments- Xbox Live Gold comes with a feature called “Games with Gold” that allows you to claim two Xbox One games and two Xbox 360 games each month. The Xbox One games through this program are free for you to play while your Gold
subscription remains active; the Xbox 360 games are yours to keep for free forever even if your subscription expires. Games with Gold can be obtained with a subscription to Xbox Live Gold, but can’t be obtained with a prepaid code trial membership for 2-14
days.

Can’t get the free games with gold