Can't get taptiles daily challenges to load. Error 002000.

I've also got the 'there was a problem downloading daily challenge data. please check your internet connection and try again. please refer to error code 002000' on two different laptops one running 32 bit W8.1 and the other running 64 bit W8.1

The version of Taptiles is 1.8.0.31101

It's only the daily challenge that is failing to load - Taptiles itself logs into Xbox OK.

Also the daily challenges for Minesweeper, Mahjong and Solitaire load without any problems

Yesterday and today the Daily Challenge for Taptiles hasn't worked due to the error 002000. It said it was my internet connection. My internet connection is fine because all the other games load well. I'm running Windows 8. I checked for updates, and
there aren't any.

Thank you in advance if this problem gets solved.

I am having the same problem. The daily challenges in taptiles was working fine last night at about midnight but today I keep getting the 002000 error that I am not connected tot he inter net and I am connected.

I can still open Taptiles (the old version which I prefer to the Microsoft Taptiles 10 version) but when I click on Daily Challenges, I get the message 'There was a problem launching Daily Challenge data., Please refer to error code 002000. I tried opening Taptiles from the Microsoft Store, My Library, Owned as you suggested but the same happens. It opens OK but then I get the same message when I click on Daily Challenges. I notice that Taptiles is no longer in the Microsoft Store - only the newer Taptiles 10 version. Does this mean that Microsoft have discontinued the old version of Taptiles? I remember that some time back Microsoft discontinued the old version of Soduko which I also preferred to the new version.

Hello @Carol Zimmerman!

With achievements and challenges issues, we recommend checking Problems with Xbox achievements and challenges | Xbox Support article to solve the issue.