Cant get rewards points deposited!?

Sicuro-763D6BA4-E0EC-4559-9CC8-AD9639D2B869 · Dec 17, 2016

I havent had rewards point deposited in a very long time. Maybe over a year? please help me!

:)

Corax-33021A43-AFB7-4BD3-BE2A-8802C8E797ED · Dec 17, 2016

Only got a partial deposit

Only got 6300 reward points converted but not the other 30000 i have which is equal to like £24. I spoke to someone on the live chat and was told that my i should come here to get the rest deposited because i cant request an early deposit because i still
have over 5000 rewards points, If someone could get back to me so i can get the rest deposited.

NUT E SQUIRREL · Dec 17, 2016

I would like to get my xbox live rewards deposited be fore the change

i would like to get my xbox rewards deposited i do not want my points converted to micosoft rewards and i am not intrested in opting out either and cant manually deposit existing points which im not very happy about these changes i like xbox rewards
over microsft rewards program first bing rewards then microsoft rewards now this i am really losing my loyalty and patience with micosoft

XBLRewards8 · Dec 20, 2016

Hello Sicuro,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

XBLRewards8

Hello Sicuro,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

Smwutches

There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.

Daft Badger

What points?

If you mean xbox live rewards then you get them on the 15th & 30th of the month.

You need a total of 5000 points for an automatic deposit or at least 1000 points & you can request a deposit in "my rewards" from the rewards site.

FACELESSICE

Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
a link to the forum

forums.xbox.com/.../29.aspx

slick101

you only get the deposits when you accumulate 5000 rewards points from doing rewards missions

Cant get rewards points deposited!?