Can't get rewards points deposit

Hi YungJoshyBoomin. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.

What points?

If you mean xbox live rewards then you get them on the 15th & 30th of the month.

You need a total of 5000 points for an automatic deposit or at least 1000 points & you can request a deposit in "my rewards" from the rewards site.

Hello Pikaricha,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events happened in the latter half of last month, they were only recently deposited in the mid-April deposit cycle. Since you were automatically scheduled for a deposit at 5000 pending Credits, there was no need to request
one manually, so that button was removed.

Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
a link to the forum

forums.xbox.com/.../29.aspx