Cant get onto my microsoft account settings/subscriptions

Discus and support Cant get onto my microsoft account settings/subscriptions in XBoX Accessibility to solve the problem; Hey, Everytime I'm trying to get into my microsoft account so I can cancel my xbox pass memebership but It gets stuck on trying to sign me in. It just... Discussion in 'XBoX Accessibility' started by Snizzy, Sep 19, 2022.

  1. Snizzy
    Snizzy Guest

    Cant get onto my microsoft account settings/subscriptions


    Hey,

    Everytime I'm trying to get into my microsoft account so I can cancel my xbox pass memebership but It gets stuck on trying to sign me in. It just keeps stuck on the trying to sign me in page, and the page just keeps refreshing until I get the error "Something went wrong and we can't sign you in at the moment. Please try again later.

    The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again."

    I know my password and am logged into my account on pretty much all online services but I just cant get onto my account settings part to cancel my subscription.

    Any way around this please? been like this for pass few days and its getting annoying as my renewal date is coming up soon.

    Thanks.

    :)
     
    Snizzy, Sep 19, 2022
    #1
  2. JosefLBohorquez Win User

    Cant get onto my microsoft account settings/subscriptions

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Snizzy

    That's really odd, can you try sign in with your account directly from here?

    https://account.microsoft.com/services

    Right now there is no outage related to the subscription webpage

    https://support.xbox.com/xbox-live-status

    Just to confirm, may I know if you tried using a different wifi network? or if you're doing this via phone, do it instead with a PC

    Also, in case you have a VPN service or similar enabled.

    Please turn off the service before trying again
  3. HassanB Win User

    cant get onto my account

    Click the second link in my previous post and reach out to phone support.
  4. Verachi Win User

    cant get onto my account

    From what BleedingFerret said I'm guessing whoever was using your GT got you banned then switched the Email that was associated with killagamea1341 with thetemptingrelic28. And since you still know the email and password you got the thetemptingrelic28
    GT because that GT is linked to your E-mail address.
  5. BleedingFerret Win User

    cant get onto my account

    I just searched your name in friendfinder on xbox.com social link. it says your name has breached Code of Conduct for cheating and gamerscore has been reset and account may have been suspended. Sorry dude it looks someone did something they shouldnt have
    on your account :(
  6. Verachi Win User

    cant get onto my account

    Maybe that is your account. Does anybody else have access to your account? If yes ask them if they changed the name of the gamertag. You could always check your download history to see if it has the things you downloaded in the past.
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Cant get onto my microsoft account settings/subscriptions

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