Can’t get on anything Xbox

AsylmLilly · Jul 18, 2019

So i tried to change my user name and it didnt work so i tried to go to my profile which pop up with “bad request” and thats the only thing that pops up when i go onto anything xbox can one of the microsoft people help me i when into a chat with one of
your helpers that texting thing and she was nice and helpful but it didnt fix it so i didnt feel comfable telling her, im very shy and not good at socializing and stuff and im not good at spelling either so can someone help me please ive been at this for nearly
a hour.

:)

XBF Brad A

Hi Lilly,

Thanks for coming to the forums with your issue. We understand you are having multiple issues across the Xbox with profile. First we recommend that you are able to sign into the
account website. Once able to we would like you to

remove the profile from the Xbox and then re-download the profile.

Thanks,

Brad

JohnnyXeo

Try doing a hard reset first. Hold the powrr button down for about 10 seconds. After it power downs, turn it back on. See if that resolves the issue.

Buachaill Dona

Hi there AsylmLilly,

Welcome to the forum. Here you go this will walk you through the steps to change your Gamertag on Xbox.

AsylmLilly

Ok thank you, and sorry if i took time out of your day and have a good day.

jordankarpinski

Still down, I can’t even sign into live.. I can get to my Xbox home screen But can’t sign in or click onto anything.. hopefully it’s up soon

Can’t get on anything Xbox