Cant get offer on the dashboard

Discus and support Cant get offer on the dashboard in XBoX Sales and Promo to solve the problem; when I log onto my xbox account there is an promotion on the home screen that reads "Exclusive offer just for you, one month free of Xbox Live Gold"... Discussion in 'XBoX Sales and Promo' started by xonehardramx, Jul 5, 2017.

  1. xonehardramx
    xonehardramx Guest

    Cant get offer on the dashboard


    when I log onto my xbox account there is an promotion on the home screen that reads "Exclusive offer just for you, one month free of Xbox Live Gold"

    I click on the box to get the free month and a window TRYS to load for me to confirm the purchase, but it doesn't and then proceeds to open a new window saying I need to go on xbox live support.... So I did and I can't seem to get the promotion to work.

    Also spent hours on the phone with a customer sales rep and they were not able to help.

    :)
     
    xonehardramx, Jul 5, 2017
    #1
  2. silvercue
    silvercue Guest
    Microsoft Points for RB DLC

    still neither of my cards work.
    Get the message:

    "this code cannot be used for this offer".

    I am entering them when trying to download a track from RB2 as I cant see how to add the damn things on the horrible new dashboard
     
    silvercue, Jul 5, 2017
    #2
  3. ssotgo
    ssotgo Guest
    I want the 40% off gold deal but its not showing up on my dashboard like it is my husbands

    My husband has a promotion for 40% off gold for 2017 on his dashboard but I cant get the same deal on my account. My gold runs out Sunday and I want to get the same 40% off deal for a 12 month membership. Thanks
     
    ssotgo, Jul 5, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Cant get offer on the dashboard

    Hey there xonehardramx,

    It's possible there is an issue with your account, so the chat/phone teams would be best to help in this situation. Please try to contact them again to see if they're able to take a closer look into the situation.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jul 6, 2017
    #4
  5. Mister Mascot Win User

    Cant get offer on the dashboard

    Hey there xonehardramx,

    It's possible there is an issue with your account, so the chat/phone teams would be best to help in this situation. Please try to contact them again to see if they're able to take a closer look into the situation.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Cokney Charmer Win User

    Current Silver -> Gold Dashboard Deals.

    Always worth giving customer service a call, tell them your dashboard had an offer but you cant see it and see if they will do you a deal on it

    -

    Sometimes it can take a week for your Silver Dashboard to show a decent offer
  7. ngocphi Win User

    Can't buy £1 Xbox Live

    well you cant buy it on the website since the offer is dashboard only

    check your payment options
  8. HellspawnRei Win User

    1 MONTH FOR FREE (FAKE?)

    Hello Cheese,

    offers like 1$ for one month on the dashboard dont last forever.

    If you cant see the offer on the dashboard it probably ended.

    Also check your billing account
    https://billing.microsoft.com     to see if you got it or not for sure.
  9. bowski477 Win User

    Dashboard Offer

    The $5 a month offer really only means you pay $60 and it comes out to be $5 a month. So you do have to pay the $60 up front.
Thema:

Cant get offer on the dashboard

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