Cant get Network Password displaying

Hi, My grandson has a problem with his Xbox, we have changed accounts due to my retirement from work, we used my work account to get the Xbox signed up, however when I try to put the text into the password box for the router I can only get one letter to
show then a 3 letter word starting with the same letter as the password is displayed in the predictive section underneath the input box and no matter what I try I can't get passed the first letter, when we had the old email address it went through fine, I
have tried various letters but not getting anywhere any one else had this problem???

:)

 

Media player app / Windows 10 PC

I upgraded mine over the weekend and had to setup Media Sharing & Homegroup again and then the Xbox Media Player App displayed my Windows 10 Laptop.

Think all that is under Settings, Network & Internet and then Homegroup & Network & Sharing Centre. Make sure you share everything to your network and without a password enable.

 

Xbox won't connect to guest network

I am trying to log-in to the guest network and it will not even allow me to get a chance to enter the password, the computer that has the password for the non-guest account broke so I cannot retrieve it. Anyone know any solutions?

 

Hello, Philiom!

If it does not let you enter anything for your router password, usually the best bet is for you to powercycle the console.

Can you do that for me following the steps on
https://support.xbox.com/en-US/xbox-one/console/power-cycle-console and let me know how that works out resolving your issue?

Thanks a lot!

 

Hi there!

You may also try this. I'm sorry to hear about the issues you may be having signing into the router. Unfortunately, the setting when placing the network password does show up one letter at a time. Disregard the predictive section and just continue entering
the password. Please try this troubleshooting resource for
setting up a wireless network.

Hope this helps.

 

Thanks for the reply, once I put the 1st letter in I cannot get any other letter, only the one that shows in the predictive section, and thanks for the info link.

 

Hello Philiom you can try soft
factory reset and make sure to keep games and apps when prompted.

Thanks let us know how that works

 

Thanks for the info on reset, will let you know, won't be for a few days though.

 

To: XBF Brad A

Could not find the setting page, so tried logging in through Ireland instead of the UK and it works!!!!

All working now, thanks to everyone for your ideas. Phil