Can't get my game.

Discus and support Can't get my game. in XBoX Games and Apps to solve the problem; Hello, i purchased a virtual key for xbox one of Fifa 19 and the key was already used i need to send a screenshot of a mail from you with the following... Discussion in 'XBoX Games and Apps' started by SamuelLetort, Nov 23, 2018.

  1. SamuelLetort
    SamuelLetort Guest

    Can't get my game.


    Hello, i purchased a virtual key for xbox one of Fifa 19 and the key was already used i need to send a screenshot of a mail from you with the following instruction if you can : screenshots of information from Xbox SUPPORT with exact date and time (with
    timezone) of redeem. Key has to be visible in support answer.

    :)
     
    SamuelLetort, Nov 23, 2018
    #1
  2. DAT1612
    DAT1612 Guest
    I can't get my games

    My games won't load and many of them are missing. I rebooted the computer it did not fix the problem

    How can I fix this
     
    DAT1612, Nov 23, 2018
    #2
  3. OK Fowl
    OK Fowl Guest
    OK Fowl, Nov 23, 2018
    #3
  4. Christyna64
    Christyna64 Guest

    Can't get my game.

    Have you reached out to the seller you bought the key from? They are the ones that can help you get a replacement key.
     
    Christyna64, Nov 23, 2018
    #4
  5. SamuelLetort
    SamuelLetort Guest
    Yes i did and he ask me that: The Buyer is requested to provide us with screenshots of information from Xbox SUPPORT with exact date and time (with timezone) of redeem. Key has to be visible in support answer. You
    can use services such as imgur in order to host pictures and paste the links here. Regards.
     
    SamuelLetort, Nov 23, 2018
    #5
  6. EggsBoxJuan
    EggsBoxJuan Guest
    Hi, Xbox support will not provide that information. Seems to me the seller stitched you up.
     
    EggsBoxJuan, Nov 23, 2018
    #6
  7. The Viral Cyrix
    The Viral Cyrix Guest
    Did you pourchase the key from the G"A site. this is common practise with them and should not be used IMO. The seller sells you a code that is not valid or has been used knowing you cant prove when it was used. I do not think xbox support will tell you the
    date a code was redeemed but it couldn't hurt to ask.
     
    The Viral Cyrix, Nov 6, 2018
    #7
  8. Christyna64 Win User

    Can't get my game.

    Have you reached out to the seller you bought the key from? They are the ones that can help you get a replacement key.
  9. The Viral Cyrix Win User

    Can't get my game.

    Did you pourchase the key from the G"A site. this is common practise with them and should not be used IMO. The seller sells you a code that is not valid or has been used knowing you cant prove when it was used. I do not think xbox support will tell you the
    date a code was redeemed but it couldn't hurt to ask.
  10. SamuelLetort Win User

    Can't get my game.

    Yes i did and he ask me that: The Buyer is requested to provide us with screenshots of information from Xbox SUPPORT with exact date and time (with timezone) of redeem. Key has to be visible in support answer. You
    can use services such as imgur in order to host pictures and paste the links here. Regards.
  11. EggsBoxJuan Win User

    Can't get my game.

    Hi, Xbox support will not provide that information. Seems to me the seller stitched you up.
  12. OK Fowl Win User

    I can't get my games

    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
Thema:

Can't get my game.

Loading...

  1. Can't get my game. - Similar Threads - Can't game

  2. I can't brows games I own in the Xbox PC app

    in XboX Insiders
    I can't brows games I own in the Xbox PC app: I'm on build 2604.1001.9.0 and in the my library section I can only see installed games, there is no way to browse the library of PC games I have purchased from Xbox. Where has this moved to?...

  3. XBOX PC app - Can't invite players in party to game. The option has disappeared.

    in XboX Insiders
    XBOX PC app - Can't invite players in party to game. The option has disappeared.: This may be the wrong place since this is mostly console, but does anyone else have the issue with the xbox app on the PC where you can't invite players to the game you are playing anymore? I...

  4. How do remove a game that i can't play anymore?

    in XboX Insiders
    How do remove a game that i can't play anymore?: I had EA play, i used it to play need for speed most wanted, then my EA play expired and i have only game pass, now when i try to uninstall it tells me to log in, so i log in. But then it says...

  5. The game can't be logged The account number is normal

    in XboX Insiders
    The game can't be logged The account number is normal: I don’t know why, but the Forza Horizon 4 game I bought on Steam shows that my account has been suspended from Xbox Live when I try to log in. submitted by /u/yihua2233 [link] [comments]

  6. Game pass core users can't see Game pass ultimate recently added games?

    in XboX Insiders
    Game pass core users can't see Game pass ultimate recently added games?: Just as title says. You can see all the game pass ultimate games, but can't tell which ones were recently added if you have core. Maybe a filter for it could be added? Think it would also boost a...

  7. Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...

    in XboX Insiders
    Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...: Why can't i download downscaled video games if i can download "upscaled" video games? That's what i was wondering. I dont need to play Forza Motorsport 7 in 4k at 150gbs. Why can't I download it...

  8. Can't connect to multiplayer games

    in XBoX on Consoles
    Can't connect to multiplayer games: Hello, for some reason when I go to play terraria or palworld or other multiplayer games, it says "checking status" and then brings me to the game pass subscription menu, but the menu says "no...

  9. Why can't I redeem my game code?

    in XBoX Games and Apps
    Why can't I redeem my game code?: I just recently bought the Day One Edition of Dark Souls 3, and included inside is a game code for the original Dark Souls. But every time I try to redeem this code I am given the error "Check...

  10. I have Game Pass Core but can't play online

    in XBoX Games and Apps
    I have Game Pass Core but can't play online: Every time I try to play a multiplayer game I'm told my account doesn't have multiplayer access. I tried closing and reopening the game, tried a different game and restarting my Series S but none...