Can't Get It

Discus and support Can't Get It in XBoX Games and Apps to solve the problem; I was having problems with Solitaire Collection so I uninstalled it. Now, when I try to re-install it, I keep getting a "purchase error" message or... Discussion in 'XBoX Games and Apps' started by Lonbear, Mar 14, 2015.

  1. Lonbear
    Lonbear Guest

    Can't Get It


    I was having problems with Solitaire Collection so I uninstalled it. Now, when I try to re-install it, I keep getting a "purchase error" message or "Windows Store is not working." At the install page, it says I own it and can be installed on my computer.
    I'm using 8.1 on my desktop. Please help. This is driving me crazy.

    :)
     
    Lonbear, Mar 14, 2015
    #1
  2. ajolley95
    ajolley95 Guest
    Can't get Hearthfire

    I bought Skyrim on the Xbox One store and played for awhile and decided I wanted to buy the Heartfire add-on but when I click on any of the add-ons nothing happens. I've looked at forums online and no one else seems to have any issues. Help!
     
    ajolley95, Mar 14, 2015
    #2
  3. Mike exe
    Mike exe Guest
    Can't get achievements

    By the first few weeks of the game I had restored all the barn finds in Australia but I didn't get the achievement for restoring 15 barn finds. I wasn't connected to the internet, I have tried restarting my console multiple times but I still haven't gotten
    the achievement. How can I get this achievement ?
     
    Mike exe, Mar 14, 2015
    #3
  4. DepecheM
    DepecheM Guest

    Can't Get It

    Maybe you can try this.

    We just launched a new Facebook page for Microsoft Solitaire Collection:

    www.facebook.com/microsoftsolitaire

    There we'll be asking for your suggestions, feedback, comments, etc. It's also a great place to post and show off everything from your custom themes to your achievements. Come join us! =)

    Helen Casper / MS Win8 Games

    Community Coordinator - Microsoft Studios

    Feel free to add me on Facebook: facebook.com/helencasper.work
     
    DepecheM, Mar 15, 2015
    #4
  5. WinyKeyboard626 Win User

    can't get on

    need help said to contact support
  6. XBLRewards8 Win User

    Can't get reward

    Hello KUNGsLYm876,

    This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  7. CHAD TPRUITT Win User

    Can't get online

    Huh...well, since the online passes are issued (I think) by EA, I suppose you would need to call them about this. The only other thing I can think is that seemingly-cure all for everything: recovering your account.
  8. M3tal Daz3 Win User

    Can't get on live

  9. Paul Bab Win User

    Can't get online.

    Thanks for the prompt response. The team of support from the Forza Horizon 3 forums should help you sort out your concern,

    In addition, you may check your device for Windows software and driver updates. Refer to this

    link     and perform the steps provided.

    If the issue persists, you may sign in using a different Microsoft account to the Xbox app on your Windows 10 computer. You may also sign in as a different user on your device. Here's how:

    1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    2. Select your account name from the top-left corner of the menu, and then select Switch account.
    3. Sign in with an account other than the one you were using.
    4. Access the Xbox app and check if it now works correctly.

    If you have other inquiries, let us know.
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Can't Get It

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