Can't get into microsoft store anymore

I can't even find reside t evil village in the Microsoft store anymore.

I had the same problem. the first 2 weeks of ownership the sim worked perfectly, but after the last update to the game, it somehow deleted itself and I can't install it from the Microsoft store anymore because I keep getting errors.

Can't open the game after update to 8.1. Can't access the store anymore as well. HELP

A post to tell about the update won't do any good if I can't get to the update.

Hello Eziquiel,

Sorry for the late reply. I did exactly as you told me, but unfortunately I keep getting the same error…

Thank you anyway for your help and time.

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello MrMcFerris how are you?

I will suggest that you do a procedure on your console, it will not delete any games you have on your console, however it will require you to enter your accounts again on your console.

Press the Xbox  button to open the dashboard.

Select Profile & System > Settings > System > Console Information.

Select Reset Console.

On the Restore console? screen, you will see three options:

Choose the option Restore and keep my games and apps.

After the procedure see if the problem has been fixed.