Can't get help regarding not recieveing microsoft reward points, support is no help. What...

Discus and support Can't get help regarding not recieveing microsoft reward points, support is no help. What... in XBoX on Windows to solve the problem; I have had an issue for 4 months now where when I complete the microsoft weekly rewards on xbox I NEVER get the 100 points for completing all 3... Discussion in 'XBoX on Windows' started by Kiran86, Jan 1, 2023.

  1. Kiran86
    Kiran86 Guest

    Can't get help regarding not recieveing microsoft reward points, support is no help. What...


    I have had an issue for 4 months now where when I complete the microsoft weekly rewards on xbox I NEVER get the 100 points for completing all 3 challenges. I contacted support many times and they used to say for about a month its a known issue and would add the points manually. For past 3 months they keep closing the case with no resolution. 2 months ago they said they will pass onto the research team and just came back to me saying there's a green tick so you received the points. Absolutely no help at all especially since I have provided pictures proving what is happening. Anyone have this issue? What can I do? Who can I contact to take this further?

    :)
     
    Kiran86, Jan 1, 2023
    #1
  2. Nursemorph Win User

    Can't get help regarding not recieveing microsoft reward points, support is no help. What can I do?

    I take it you receive no points at all for the Weeklies? So you don't receive the 10 points for completing the first part (it's usually 10 points for the visit whatever etc)? And then the 40 and 50 when you complete parts 2 and 3?

    Sorry if that sounds like stupid questions to ask but not everyone realises you get 100 points spread out as you complete each part rather than 100 at the end. I wasn't sure if this was an issue since you started using it or just the last 4 months
  3. Georges C. Win User

    Can't get help regarding not recieveing microsoft reward points, support is no help. What can I do?

    Thanks for the feedback and good luck.
  4. Kiran86 Win User

    Can't get help regarding not recieveing microsoft reward points, support is no help. What can I do?

    That's great, thank you. I have 3 months worth of screenshot proving what is happening so will pass this on to them.
  5. Kiran86 Win User

    Can't get help regarding not recieveing microsoft reward points, support is no help. What can I do?

    Believe it or not I have filled in this form more than 10 times. I get one stupid reply and the case is immediately closed. They are of no help.
  6. Georges C. Win User

    Can't get help regarding not recieveing microsoft reward points, support is no help. What can I do?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Happy New Year.

    Hello Kiran86 , this forum is open to the public and unfortunately, as independent consultants, we do not have access to some data or your Rewards account.

    As they have separate support, the ideal is to get in touch using the link below and fill out the form with your request.

    https://support.microsoft.com/en-us/supportrequ...
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Can't get help regarding not recieveing microsoft reward points, support is no help. What...

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