Cant get free one month game pass since my reward account is not detected by the system

Discus and support Cant get free one month game pass since my reward account is not detected by the system in XBoX Rewards & Social to solve the problem; got an email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** stating that im eligible for a free one month game pass. but... Discussion in 'XBoX Rewards & Social' started by chamila26, Mar 3, 2018.

  1. chamila26
    chamila26 Guest

    Cant get free one month game pass since my reward account is not detected by the system


    got an email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** stating that im eligible for a free one month game pass. but clicking on that link takes me to https://account.microsoft.com/rewards/unsupported. contacted xbox
    live customer support and they said the system cant detect my reward account even though im a rewards member since 20/04/14. they told me to post here. i sent them screenshots of the email and rewards account MyRewards page. i also have the reference no of
    the chat if needed. i think there is something horribly wrong with my account as the system on customer support side cant detect it. pls help me not just to get the free game pass but also to resolve this account issue.

    :)
     
    chamila26, Mar 3, 2018
    #1
  2. joined rewards did not recieve free game pass

    i joined xbox rewards to get 1 month free game pass i clicked on claim 1 month free game pass nothing happened i check my email and no confirmation order i. checked my memberships no free month pass i went back to reward to try again and its not showing
    i contact ms support heres the id number 1417490456 they asked me to contact you please help
     
    SHREK T T3eb3ef6d-b07b-4a68-aa0a-7123bfb147f8, Mar 3, 2018
    #2
  3. DSmezzer
    DSmezzer Guest
    Game pass issue

    Hello. When I purchased my Scorpio (Xbox one x) launch day system (pre order) it came with a months free Game pass card. I decided to wait to use it as no games really interested me with regards to exclusives as Xbox is limited here compared to my PS4 Pro.
    However I joined the reward scheme and got a months free Game pass to play some older games from the 360 list.

    This ran out after a month. Now a few months later I decided to use my free months pass tgat came with my Xbox One X and I get declined when inputting the code due to it being offered to owners who have not activated a free Game Pass previously. I find that's
    taking the piss. I am getting punished for using something I have rights to use.

    Thank you!

    Dave
     
    DSmezzer, Mar 3, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Cant get free one month game pass since my reward account is not detected by the system

    Smwutches, Mar 3, 2018
    #4
  5. chamila26
    chamila26 Guest
    chamila26, Nov 3, 2018
    #5
  6. chamila26 Win User

    Cant get free one month game pass since my reward account is not detected by the system

  7. Smwutches Win User

    Cant get free one month game pass since my reward account is not detected by the system

  8. BloodyDexter81 Win User

    Question about account plans.

    Hey, thanks for replying, do you know if I upgrade too ultimate would that take over Game Pass Stander? i don't want to pay 14:99 a month along with 19:99 a month.

    kind of another question, i have enough reward points to get the one-month free Game Pass Ultimate or 3 months of Game Pass Core. After the free time what happens? Dose Xbox start billing my bank account or do they just stop my access?
  9. Ricardo Lechuga Win User

    Rewards tab missing on Gamertag account

    You would need to check that directly with Xbox support or Microsoft support or rewards support, this is a community forum so, you will only get community members answers

    Rewards can detect your region, if the system required you to get game pass ultimate is because maybe you don't have the subscription active on that account but on a different one, and you share it on the PC with this app
  10. l80man Win User

    1 month free xbox live on my new xbox?

    will I still get my 1 month free? every system gets 3 accounts free for 1 one month
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Cant get free one month game pass since my reward account is not detected by the system

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