Can't get charged

Discus and support Can't get charged in XBoX Games and Apps to solve the problem; Hello! I can't renew XBOX LIVE acess because MS can't accept my credit card, it keeps sending me SMS "Can't authorize. Try again with different... Discussion in 'XBoX Games and Apps' started by lewololo, Jul 7, 2014.

  1. lewololo
    lewololo Guest

    Can't get charged


    Hello!

    I can't renew XBOX LIVE acess because MS can't accept my credit card, it keeps sending me SMS "Can't authorize. Try again with different currency."

    Last time, windows phone support by chat could make it works, but i cant even find the chat in xbox section and by phone, you call me and say nothing, stay mute...

    I can't add paypal because of my region (Brasil), i need to renew my XBOX LIVE so i can play multiplayer.

    thx

    :)
     
    lewololo, Jul 7, 2014
    #1
  2. ⚽~samlassey~⚽
    ⚽~samlassey~⚽ Guest
    Charged for Xbox gold and Xbox live

    Can someone help please. On 18th October I was charged £5.99 for Xbox gold and then on 21st October i was charged £5.99 for Xbox live gold.

    What is the difference and why have i been charged. Can't get an answer on the website

    Thanks

    Space Cadet mum
     
    ⚽~samlassey~⚽, Jul 7, 2014
    #2
  3. Farscape247
    Farscape247 Guest
    EA could be buying out popcap

    Even if EA did take over you would not be charged as you would be buying them new, as you can't get downloadable games preowned fortunately.
     
    Farscape247, Jul 7, 2014
    #3
  4. AndyGodin
    AndyGodin Guest

    Can't get charged

    same Things Happening to me But mine says Try a new way to pay and Ive used this card before ive been sitting there typing my credit card in wasting time trying to buy gold
     
    AndyGodin, Jul 7, 2014
    #4
  5. PANDORA SIREN
    PANDORA SIREN Guest
    I highly recommend a XBL 1 month card or whatever months you need. You can purchase it through your local electronics/game store or Amazon (they can email you the code if you want them instead of waiting by mail); then you can redeem the code via your console
    or the Xbox website.
     
    PANDORA SIREN, Nov 1, 2018
    #5
  6. Darhyl Amizola Win User

    Can't get refund on fraudulent charges.

    Hi Daniel! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your refund request.

    If you have requested a refund through the Xbox refund webform and your request has been denied, according to Independent Advisor Gerardo CG: https://answers.microsoft.com/en-us...-request/8bcbfa91-e8d0-4cd1-ae55-570668533c23

    "If your refund has been denied, and you believe it's an error, please reply to the email you received informing you of the refund rejection. In your response, explain in detail the reasons why they should reconsider their decision and why you believe they should accept it. This is the only way to appeal the rejection and get back in touch with the team that originally handled your refund request."

    Once you have submitted your refund dispute, you will receive a reply from the Xbox refund webform team via email within 72 hours.

    Just a gentle reminder that we are only Xbox gamers just like you here in this community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  7. Darhyl Amizola Win User

    Can't get refund on fraudulent charges.

    You're welcome and no worries! I totally understand where you are coming from as I'm a gamer myself.

    If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you so much. Stay cool and have a great day Daniel!

    Best regards,
    Darhyl
  8. Daniel Martynov Win User

    Can't get refund on fraudulent charges.

    Thank you! I appreciate it.
    I'm just frustrated so my apologies, thank you for the reply on telling me how to dispute it!
  9. Mykhale Win User

    REGEN REQUIREMENTS FOR TITANFALL IS A JOKE!!!!!

    Having problems with the charge rifle crits too. Can't get them to count.
  10. mikeo0357 Win User

    New Update Profile Download Error 80151103

    MS is about to charge me for another year and I can't get on xbox live
Thema:

Can't get charged

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