Can't get access to my account

Thank you for your response!

Since you have exhausted all the possible troubleshooting steps in order to recover your Microsoft account, the only last option you have is to contact the game developer itself Mojang to make sure your Minecraft account will be unlinked to your old Microsoft account.

No worries, let me provide you the direct link to Mojang for you to request unlinking your Minecraft account:

https://feedback.minecraft.net/hc/en-us/request...

Mojang will send you an update within 24 hours after you have submitted your unlink request.

Thank you so much for your time. I hope you have a great day!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you. I totally understand your frustrations as I'm a gamer myself.

On Microsoft's end, it seems the only option you have is the account recovery webform but no worries, you can perform a few troubleshooting steps to locate a forgotten Microsoft account:

Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

If you can sign in, the email address and password you entered are valid. The Gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

Also If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

Note This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

Steps for the organizer:

Open the Xbox Family Settings app on their mobile device.

Choose the member whose account info isn’t known.

Select the Info bubble next to the user’s Gamertag.

Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile.

Reference link: https://support.xbox.com/en-US/help/account-pro...

Please let me know if it works.

So my old account had bought the DLC's it was banned though and I can't get in, is there anyway to access the DLC's if they I bought them on an account that is banned and can't get into?

you can also use the xbox website https://beta.support.xbox.com/contact-us just put what happened in the website then it will tell you the rest

Oct 9, 2021, 9:11 PM PDT I reinstalled Windows 10 because everytime I get a Microsoft update it breaks my mic where no one could hear me; I have tried uninstalling and reinstalling my audio drivers, checking all sound settings, checking sound permissions, checking extensions and levels within the devices, updating all my software, but it came down to me needing to completely reinstall Windows 10 and go through a lot of unnecessary steps because Microsoft updates just for whatever reason like to break things and not fix things.

I have bought two Minecraft accounts: I have an account under *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and another under *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I have used both for years, and recently performed the "Migrating to Microsoft" for Minecraft on my *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account.

When I try to sign into my Mojang account using my *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account, it gives me the error message of "Invalid email address or password. Forgot your password?"

When I try to sign into Technic Launcher using my *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account (which is my primary account I use the most), I am no longer able to do so.

When I try to sign into Technic Launcher via Mojang, the Technic Launcher doesn't respond.

When I try to sign into Technic Launcher via Microsoft, the Technic Launcher prompts a verification sign-in on my google Chrome which is successful, but then when I look back at the Technic Launcher I get a popup saying I haven't bought Minecraft on this account.

When I attempt to request a password reset, I don't get any email sent to my *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account

This account was hacked a year or so back and I had to wait 6 months before I had my account returned to me, and I didn't even receive a notification for that either. I have done all I can to make sure my stuff is protected, haven't had a problems since. All my devices notify me if there is any unregistered attempts of logging into my accounts.

I have sent Minecraft Support the same message that's being sent to this forum post, and they said

"Hey there!

Thanks for reaching out! New Minecraft: Java Edition accounts and migrated Mojang accounts are now linked to Microsoft accounts and you will use that Microsoft account to log in to your account. Mojang accounts are not available to be created or used for these new Java Edition accounts. Please make sure you are using the correct login option and the correct Microsoft account that was used during the purchase or migration process. For general questions about new Microsoft Java accounts and Migration, please check our FAQ here.


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If you purchased after Dec 1st, 2020, or have migrated your Mojang account to a Microsoft account, and are having any issues logging in make sure you sign in using the Microsoft account option and not the Mojang account login option, as Mojang logins are only for accounts purchased before Dec 1st, 2020 or accounts that have not migrated yet.

If you are already on the Mojang login screen, please use the "Go Back" button pictured below, in order to get back to the account selection screen.


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Please note, if you use a 3rd Party launcher for Minecraft you may not be able to login if the launcher has not been updated to accept Microsoft account logins. We are not able to troubleshoot or support any other launchers as they are not managed by us.

For assistance with Microsoft accounts please check out our account guide here, as well as these helpful Microsoft articles which include instructions for changing your email address, or resetting your password.

If you require additional help with a Microsoft account or settings, unfortunately, Minecraft Support is unable to access those account management systems. Please contact Microsoft Support and request assistance with your Microsoft account. It might help to refrain from requesting help with your Minecraft account, as this can cause confusion and may result in the agent sending your request back to our support team.

If you are still unable to log in, please provide a screenshot of your launcher and any error messages you see so that we can try to investigate the issue further.

Best regards,

-Agent Roxie"

They directed me to contact Microsoft (which there isn't even an option close to selecting that fits my problem) Support and this was after I had already sent my case along with multiple screenshots of the issue being experienced.

I would like some help and not a response saying "I need to contact Minecraft Support".