Can't gain access to my main gaming account

Discus and support Can't gain access to my main gaming account in XBoX on Consoles to solve the problem; its been like 7 years since I've played on an Xbox due to not having the money to get the Xbox 1 when my 360 finally quit working. Since then much of... Discussion in 'XBoX on Consoles' started by dwichers, Mar 22, 2018.

  1. dwichers
    dwichers Guest

    Can't gain access to my main gaming account


    its been like 7 years since I've played on an Xbox due to not having the money to get the Xbox 1 when my 360 finally quit working. Since then much of my life has changed (I no longer have the same banking info nor do I have the cell phone that was on file
    for my account) am also having trouble accessing my account I have listed for recovering my gamertag via email! Someone pls help!

    :)
     
    dwichers, Mar 22, 2018
    #1
  2. ShownMoth28231
    ShownMoth28231 Guest
    Xbox live account

    I can't access my live account thru computer, My account uses the same email address and password as the parent account. How do I gain access to my account?
     
    ShownMoth28231, Mar 22, 2018
    #2
  3. StandingCat4490
    StandingCat4490 Guest
    WLID Issue

    My old XBox got the RRoD, so I had to buy a new console, and transfer my files and accounts over to the new system, however, now it's saying that I have to retype my WLID and password to gain access. It's been such a long time since I've needed to use them
    that I can't remember the address, or the password. The "Account" button also appears greyed out, so I can't use it to find my WLID - at least not until I Sign In, which I also need my WLID to do.

    Is there any way I can find out my WLID just using my GamerTag (DragonZenith), or otherwise gain access into my main account?
     
    StandingCat4490, Mar 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Can't gain access to my main gaming account

    You'll want to try contacting support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Mar 22, 2018
    #4
  5. Mister Cazador
    Mister Cazador Guest
    Greetings Wickedwckers420.

    As Smwutches mentioned, for an account accessibility issue of this nature, you'll want to reach out to
    Chat or Phone support regarding this concern. They'd be able to take a closer look as we wouldn't be able to verify ownership of the account here on the forums.

    Please contact them via the info we provided and they'll do their best to assist.
     
    Mister Cazador, Nov 1, 2018
    #5
  6. Smwutches Win User

    Can't gain access to my main gaming account

    You'll want to try contacting support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. Mister Cazador Win User

    Can't gain access to my main gaming account

    Greetings Wickedwckers420.

    As Smwutches mentioned, for an account accessibility issue of this nature, you'll want to reach out to
    Chat or Phone support regarding this concern. They'd be able to take a closer look as we wouldn't be able to verify ownership of the account here on the forums.

    Please contact them via the info we provided and they'll do their best to assist.
  8. Archie andrews Win User

    I can't log on my xbox it says password enter to much

    Can't gain access on my xbox to my account
  9. Radicoid Win User

    Xbox Live errors

    oOUTSIDERo62, since I'll be turning 18 this May, will I be able to gain access to my account again? As of right now, I can't do anything on my account but play games (without gaining achievements). The Xbox site shows my account as an error, also.
  10. Toots McGee Win User

    Can the primary account be changed?

    Hi!

    That's what I don't understand because the main account has Xbox live and that allows the three secondary accounts to have access to live. So we all have live. But only when the main account is logged in. I can't access any games that have been purchased by the main account unless the main account is logged in.

    I've checked the Home settings and it is checked. But unless that main account is actively logged in, we can't use anything. I'm thoroughly confused.
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Can't gain access to my main gaming account

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