Can't force to sign out of my account from a stolen XBOX

changing your password is the best bet to stop access to it from your account, it will force the person to sign in using the new password.

if your console was stolen you would need to contact the police.

Microsoft can't ban the console because no Xbox Code of Conduct rules were broken (even though it was stolen). You can sign out your profile from the xbox by https://account.microsoft.com

Now when I try to sign in all I get is the "Can't sign into Xbox live" box. No error codes, just can't connect. It doesn't even try to update now.

Another thing now. I just checked out my account on here and it seems 320mp (microsoft points) have been stolen/gone missing.

My XBOX ONE has been stolen.

I have the serial number

I have changed password

Do I now remove this from my account?

I won't be able to track where it is signed in from then

I dont know what to do

Hi,

first of all you should follow these steps:

https://support.xbox.com/en-US/my-account/security/stolen-console

Thanks

Yes I have already done the above.

Just not sure whether to remove it from my account. People can hack in can't they?

Hi, I am Mariano, an independent advisor from the Microsoft-Xbox community. I am sorry you are going through this issue, let us try to fix it

What you need to do is sign out of all devices from your Microsoft account. This automatically invalidates all active tokens, including the one that was stolen from you.

Steps to protect your account:

1. Change your Microsoft password immediately:

https://account.microsoft.com/security

2. Sign out of all devices (this will revoke the stolen token):

Sign in here: https://account.microsoft.com/

Go to Security > Sign in to your account > Sign out of all devices (if this option appears). Or, just changing your password will force all active tokens to expire.

3. Enable two-step verification:

https://account.microsoft.com/security > Two-step verification

4. Reinstall Minecraft and remove any suspicious mods.

Make sure to delete any unofficial mods or launchers.

If the issue continues, just let me know. Otherwise, feel free to close this question. Thanks and have a nice day.