Cant finish installing games on windows 10 Xbox app, i get error code 0x80070005

Hi,

Error 0x80070005 is an 'access denied' error code. It means that games and apps can't be installed due to file access restrictions.

Did you use D:\ drive on a previous PC or previous install of Windows 10?

Games and Apps on Windows 10 Store install to a folder called 'WindowsApps', if this folder already exists on your drive, you won't be able to install games.

Hi Chance S! I hope you are well, delighted to be able to offer you my help!

I'm sorry that you are going through this problem with error code 0x80070005, it usually occurs in Windows 10. And I will tell you 5 possible solutions that can help you solve this problem.

1. Run the Windows Store Apps troubleshooter: This tool can help identify and fix issues with the Windows Store and apps installed from it. To run it, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps and click Run the troubleshooter.

2. Reset the Windows Store cache: This can help clear any corrupted data that may be causing the issue. To do this, open Command Prompt as an administrator and type wsreset.exe. Press Enter and wait for the process to complete.

3. Check your antivirus software: Sometimes, antivirus software can interfere with the installation process. Try temporarily disabling your antivirus software and see if that resolves the issue.

4. Check your file permissions: Ensure that you have full control over the folder where you are trying to install the game. To do this, right-click on the folder and select Properties > Security > Edit. Select your user account from the list and ensure that all permissions are set to allow.

5. Rename the WPSystem folder: This folder contains temporary files used by Windows Store apps, and renaming it can help resolve issues with app installations. To do this, open File Explorer and navigate to C:\ProgramData\Microsoft\. Find the folder named WindowsApp and rename it to WindowsApp.old. Then, find the folder named WPSystem and rename it to WPSystem.old.

Let me know if any of these 5 options managed to solve the error code, otherwise I will be attentive to continue helping you.

Best regards,
Daniel.

Windows Games from both from the PC Game Pass and the Windows Store install differently to any other PC download service such as Steam, GoG, Origin etc as they go into a protected folder.

Error code 0x80070005 is a Windows 'Access denied' error code.



All Windows 10 games and Apps from the Windows Store (including games from PC Game Pass) install to secure encrypted folder called 'WindowsApps'. On the C:\ drive the WindowsApps folder is located in C:\Program Files\WindowsApps. But to see this folder you'll need to unhide it.



For any other drive, the WindowsApps folder can be found in the root directory along with two other folders 'WpSystem' and WUDownloadCache. So for example, if your drive is F:\ it will be located in F:\WindowsApps. This folder is not hidden on other drives, but it is still encrypted and protected.



If you've have installed Windows 10 again from scratch, your previous WindowsApps folder will no longer be accessible and Windows 10 will not be able to install Windows Store Apps and games to this drive until your old WindowsApps folder is deleted. This is why Windows 10 generates the 0x80070005 error code.



Please follow this guide to help you delete your current WindowsApps folder. Once done you will also need to the delete the previously mentioned 'WpSystem' and 'WUDownloadCache' folders.

Hi,

The Xbox App isn't a stand alone downloading app like for example, Steam or GoG. The Xbox App is simply a portal to allow you to download Game Pass games. The downloading is actually completed via the Windows Store.

Since Xbox App uses the Windows Store, error code 0x80070057 is actually a Windows 10 error code. There are many guides on the net to potentially fix this error, just google 'Windows error 0x80070057 like this
one

Note: You should not need to install any free applications on any of these sites.
If you do, you do so at your own risk.

Likewise, error code 0x80070005 is also a Windows 10 error often referred to as an 'access denied' error. If you get this error when trying to change where default applications are installed, it typically means there is already a folder on the drive from
a previous PC or Windows installation.

Did you take any of these drives from a previous PC or have you recently re-installed Windows 10 from scratch?

All Windows 10 Applications install to a hidden folder called WindowsApps. On the C:\ drive, WindowsApps is located in a hidden folder in C:\Program Files.
Do not attempt to modify this folder. On other drives the WindowsApps folder will be located in the Root directory. So on say F:\ drive it would be F:\WindowsApps.

Do you already have a WindowsApps folder in your F:\ drive?

same here, I have xbox game pass for my pc, and im trying to install games through the Xbox app but when its finished downloading, it says ''error 0x80070005, i was trying to look online for help and nothing.