Can't find refund option

Discus and support Can't find refund option in XBoX Games and Apps to solve the problem; I bought a game less than a month ago and realised it was a waste as I never really played it. When I go to my order history and go on order details... Discussion in 'XBoX Games and Apps' started by GeorgeTantum, Dec 20, 2020.

  1. GeorgeTantum
    GeorgeTantum Guest

    Can't find refund option


    I bought a game less than a month ago and realised it was a waste as I never really played it. When I go to my order history and go on order details for the game, I cannot see the refund option anywhere.

    :)
     
    GeorgeTantum, Dec 20, 2020
    #1
  2. saweeks Win User

    How can I play add ons that I've purchased for a game?

    How do I refund it? I can't find a refund option or contact help email.
  3. Azo0ozAL-hosani1 Win User

    Microsoft store game ( refund )

    Thanks a lot brother, I can't find an option to refund the game....
  4. russell coppin Win User

    Can I upgrade a standard edition to the deluxe edition of Harry potter before the early access starts in uk

    Yeah I've been charged buy can't find the cancel or refund option
  5. Janice V. Win User

    Can't refund, No refund option

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I am sorry to hear about this issue. Based on the link https://support.xbox.com/en-PS/help/subscriptio..., it shows here that you can return the item for a refund. To do this, go to your order history page at https://account.microsoft.com/billing/orders/, find the item, and select Refund information. If this option is also not available, try signing in here https://support.xbox.com/en-US/help/subscriptio... to see if the purchase is available for a refund.

    Important: You must request a refund for an unredeemed code within 14 days of making the purchase. If the code has been redeemed, we're unable to process a refund, even if it's within 14 days of purchase.

    If you think you are qualified for a refund and the purchase is not showing up on those links above, I recommend reaching out Xbox Support at https://support.xbox.com/en-US/contact-us. Additionally, you can use the Virtual Agent at https://support.xbox.com/en-US/virtualagent > Type in Contact Xbox Support > Fill out the form randomly > You'll be provided with contact options. You can choose the option you prefer.

    Hope this helps. Let me know if you need further assistance. Thanks!
  6. M4cex Win User

    How can I get a refund from untouched Anthem -game?

    Try this link below. There should be an green Icon that says Xbox Refund Request Solution. that is the automated process to request a refund for the game. If it's unavailable for that game using the link there is a manual request option that can take up
    to 72 hours for someone to respond regarding the refund request.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
    When I click the "request refund button it can't find the site (due to my region?) there's no other options for refunding in finnish language site except live gold subscription refund.
Thema:

Can't find refund option

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