Cant find my game in my games and apps.

Discus and support Cant find my game in my games and apps. in XBoX Games and Apps to solve the problem; So I used to have ffxv, on my xbox and I played it a lot a couple years ago but I uninstalled it after i was finished with it. Now i want to reinstall... Discussion in 'XBoX Games and Apps' started by X RAIDER50, Feb 2, 2020.

  1. X RAIDER50
    X RAIDER50 Guest

    Cant find my game in my games and apps.


    So I used to have ffxv, on my xbox and I played it a lot a couple years ago but I uninstalled it after i was finished with it. Now i want to reinstall and play it again and it is no where to be found. Not in my ready to install or installed. The store
    says it is only available for purchase with that bundle and I had the game before the bundle even existed.

    :)
     
    X RAIDER50, Feb 2, 2020
    #1
  2. SpiralOut46and2 Win User

    Cant find my game in my games and apps.

    I checked my order history and it's not on there, I only have one microsoft account. I dont remember if I bought the game or got it from xbox gold or the game pass.
    That's very strange. It has been on a lot of sales in the past but even if you downloaded it with GwG, you would still have it as long as you still have Gold. And are you sure you're still on the same Region that you were on when you downloaded/played it
    before? For instance, if you downloaded it from the EU Region back then and played it, but have since moved to America and are now on US Region, the game would not show up for you and it would not recognize that you 'own' it as they are different versions
    in different regions.
  3. denis97g Win User

    Cant find my game in my games and apps.

    Did you check if it's still in your order history? Also, are you sure you bought it with your account? if yes, I would contact support
    support.xbox.com
  4. Honda Man 04 Win User

    Cant find my game in my games and apps.

    If you did get it when it was on Game Pass, you would only be able to play it when it is in the catalog and you have a Game Pass subscription. Once a game has left the Game Pass catalog you have to purchase it so that you can continue to play it going
    forward. I hope you are able to figure this out so that you can continue to play this title.
  5. X RAIDER50 Win User

    Cant find my game in my games and apps.

    No I've always played from the US
  6. X RAIDER50 Win User

    Cant find my game in my games and apps.

    I checked my order history and it's not on there, I only have one microsoft account. I dont remember if I bought the game or got it from xbox gold or the game pass.
Thema:

Cant find my game in my games and apps.

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